SKILLS, EXPERIENCE & EDUCATION

• Bachelor’s degree
• 5+ years of project management experience
• Project management certification required
• Significant experience in the project delivery function; proven success implementing solutions within a complex multi-stakeholder organization
• Demonstrated understanding and experience in project management best practices
• Ability to manage multiple projects simultaneously and successfully
• Demonstrated ability to utilize technology of new, in-conception and/or unknown complexity
• Proven experience and capability to contribute to the decision-making needed to introduce substantial technology and process change/transformation into internal business teams
• Ability to recognize symptoms that indicate problems and manage client’s perceived view/assessment of business risks appropriately
• A track record of building strong relationships with internal clients and external business partners
• Outstanding interpersonal, written and verbal communication and documentation skills
• Good skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Entrepreneurial, agile, and “change agent” style and mindset.
• Understanding of commercial real estate is an asset
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)

Planning and Execution:

• Work with internal stakeholders to define project scope, goals and deliverables that support the business objectives
• Establish an overall project plan in accordance with defined project management methodology and change management protocols
• Identify and manage project dependencies and critical path tasks
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner

Communication Management:

• Consistently communicate succinct, clear, quality information to capture interest, inform and gain support, to all levels, across the enterprise
• Schedule and facilitate timely and effective meetings
• Effectively communicate relevant project information to all project stakeholders, at all levels across the enterprise, both written and verbal
• Resolve and/or escalate issues in a timely fashion
• Communicate difficult / sensitive information tactfully

Stakeholder Management:

• Manage the day-to-day deliverables of all project resources and provide guidance and leadership throughout the project life-cycle,
• Manage expectations of all project stakeholders, at all levels, from IT and the Business, from the project sponsors down to the project team
• Collaborate and independently manage a wide range of vendors to assess off-the-shelf solutions
• Manage vendor delivery in accordance with any project statements of work

Risk, Issue, and Scope Management:

• Identify, assess, rank and describe the process of how project risks will be avoided or mitigated and assign accountability around the ongoing monitoring of any perceived risks that the project might encounter that could impact the ability to successfully deliver
• Proactively identify, prioritize, address and monitor project issues as they arise throughout the project life-cycle including potential changes to project scope, and propose contingency plans
• Oversee the creation of business cases and functional and non-functional requirements to ensure alignment with project charter
• Document all scope changes

Financial Management:

• For projects that require outside resources, develop a budget and resource plan, and actively monitor costs incurred against the approved budget
• Provide timely notice to stakeholders of expected cost overruns and recommend appropriate remedial action