Senior Project Manager - Mandarin Speaking at TMGM
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Project Management, CRM Optimization, Data Platforms, Change Management, Process Optimization, Agile Delivery, Risk Management, Stakeholder Engagement, Budget Management, Vendor Management, Data Governance, Privacy Regulations, Cross-Functional Team Leadership, Quality Assurance, Automation, Standardization

Industry

Financial Services

Description
The Enterprise Project Manager will lead both large-scale strategic programs and smaller tactical initiatives involving CRM optimization, data platforms, and enterprise applications. This role is covering both project management (end-to-end lifecycle delivery) and change management & process optimization, ensuring that projects are executed securely, compliantly, and with full business adoption. Key Responsibilities Project Management Project Initiation & Scoping Define project charters, objectives, and success criteria in alignment with business and compliance strategy. Assess project feasibility, budget, and resources. Identify stakeholders across operations, marketing, IT, security, and compliance. Planning & Governance Develop detailed project plans with scope, deliverables, timelines, and KPIs. Set up governance frameworks, steering committees, and reporting structures. Define and manage budgets, vendor contracts, and resourcing models. Establish data and security compliance checkpoints in project plans. Execution & Coordination Lead cross-functional teams across CRM, data engineering, marketing, and security. Manage integrations between CRM, trading platforms (MT4/MT5), and internal apps. Ensure that operational, marketing, and customer data workflows are delivered securely. Track deliverables to ensure adherence to scope, time, and quality. Monitoring & Risk Management Proactively identify risks, dependencies, and bottlenecks; implement mitigation strategies. Maintain project dashboards and executive reporting for real-time visibility. Monitor vendor performance and ensure SLA compliance. Oversee testing and quality assurance processes for system rollouts. Closure & Handover Ensure formal project closure, documentation, and knowledge transfer. Conduct post-implementation reviews to capture lessons learned. Validate that business, data, and security objectives were fully met. Change Management & Process Optimization Change Management Design and implement change management strategies to support adoption of new systems/processes. Lead communication, stakeholder engagement, and training plans. Measure adoption and usage of new systems, adjusting strategies where needed. Process Optimization Identify gaps and inefficiencies in CRM, marketing data, and customer data workflows. Drive automation and standardization initiatives to enhance efficiency. Promote best practices in Agile delivery and hybrid enterprise frameworks.Senior Bachelor’s or Master’s degree in Business, IT, or related field. 6–8 years of experience managing both large-scale transformation programs and smaller tactical projects. Proven track record in CRM, customer/marketing data, and enterprise platform projects. Knowledge of data governance, privacy regulations (GDPR, ASIC, APRA CPS 234), and security frameworks. Strong skills in project management methodologies (Waterfall, Agile, Hybrid). PMP / PRINCE2 certification required; Prosci or equivalent Change Management certification preferred. Preferred Skills FinTech or financial services project experience (e.g., trading systems MT4/MT5). Familiarity with cloud platforms and enterprise architecture (AWS, GCP, Azure). Strong cross-border and multicultural team management skills. Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service. Join a vibrant workplace culture with fantastic team-building activities and WFH arrangement. Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs. Invest in your growth! Access annual training opportunities tailored to your role.
Responsibilities
The Senior Project Manager will lead large-scale strategic programs and smaller tactical initiatives, ensuring secure and compliant project execution. Responsibilities include project initiation, planning, execution, monitoring, and change management.
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