JOB REQUIREMENTS

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!
The Senior Project Manager role sits within our Core Services team, which is part of our larger Global Professional Services (GPS). With over 275 people, GPS consists of 3 main service lines focused solely on the goal of getting our customers live on our TXM platform on time, on budget, and to a consistently high standard of quality, delivering experiences that delight along the way.
As a Senior Project Manager you will have accountability for the successful delivery of our platform, working closely with customers from contract signature through to launch. This role calls for a strong Senior Project Manager, Consultant, Team Manager, Communicator and Technologist. Your role will be to own project delivery, providing day to day management of resources across the different teams within GPS responsible for supporting delivery.

WHAT YOU’LL DO

• Act as a primary point of contact for our customers throughout implementation
• Develop and manage project plans, leading the teams to execute
• Recognize, measure, and mitigate risks associated with project implementations
• Track and communicate project performance to all stakeholders, ensuring that deliverables are managed within appropriate risk tolerance levels
• Organize and ensure effective execution of client meetings and post-meeting follow-ups.
• Coordinate several implementation projects working with resources across many teams
• Work closely with the GPS Solution Architect (SA) to ensure your customers realize the maximum value of their end to end solutions
• Ensure successful delivery for your customer while helping gather valuable market readiness insights allowing us to continue to develop and improve our platform
• Develop a high-level of technical understanding of our TXM platform, allowing you to consult on standard technical setup

WHAT YOU’VE DONE

• 4+ years of hands-on technical project management experience including delivering SaaS solutions to customers
• Knowledge of Project Management Methodology and Software Development Life Cycles including Agile and Waterfall
• Experience working with Agile SCRUM or Kanban teams
• Experience with client facilitation in meetings covering project schedule, solutioning and testing discussions
• Experience in integrations/data migrations/product provisioning is an asset
• Experience in Talent Acquisition/Talent Management technology and processes is an asset
• Experience with SSO, SSL, URL Structure and APIs is an asset