QTC is seeking a Senior Project Manager to drive the delivery of our Technology Operating Model Transformation. This is a unique opportunity to join our PMO on an 18-month contract and play a pivotal role in shaping the future of our Data and Technology Strategy.

WHAT YOU’LL BRING

We’re looking for a strategic thinker and hands-on leader with:

• Proven experience delivering IT Operating Model and Service Management uplift projects
• Strong knowledge of platform-based teams and ITSM processes
• Expertise in both Agile and Waterfall methodologies
• Exceptional communication and stakeholder engagement skills
• Solid foundation in project management, business analysis, and change management

QUALIFICATIONS & EXPERIENCE

• Tertiary qualifications in IT, Business, or related discipline
• Project Management certifications (Agile, PMP, PRINCE2)
• Postgraduate qualifications in Project Management (desirable)
• Experience managing outsourced delivery partnerships
• Strong understanding of SDLC and hybrid delivery approaches

WHAT YOU’LL BE DOING

As the Senior Project Manager, you’ll lead the transition from our current technology operating model to a future-focused, service-oriented structure. You’ll manage multiple workstreams including:

• Transforming ways of working and team structures
• Redefining roles, responsibilities, and change processes
• Uplifting service management and governance frameworks
• Enhancing reporting and decision-making capabilities

You’ll collaborate with stakeholders across QTC to ensure seamless delivery, adoption, and integration of new practices into business-as-usual operations.

KEY RESPONSIBILITIES

• Define project scope, objectives, and deliverables in collaboration with stakeholders
• Lead cross-functional teams to deliver outcomes aligned with QTC’s strategic goals
• Manage risks, budgets, schedules, and quality assurance processes
• Facilitate workshops, interviews, and documentation of user stories, requirements, and test cases
• Ensure effective transition of new services and practices into BAU