Senior Project Officer, ICT at New South Wales Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Stakeholder Engagement, Business Case Development, Risk Management, Vendor Management, Contract Management, Procurement Coordination, Change Management, Negotiation, Issue Management, Critical Thinking, Analysis, ICT Project Delivery, Governance, Mentoring

Industry

Law Enforcement

Description

Guiding the future of NSW education Position details Clerk Grade 9/10 Temporary, full-time role of up to 12 months with potential of extension. Close to Wynyard station & hybrid work arrangements available About us At the NSW Education Standards Authority (NESA), we are dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future. We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards). NESA is a unique organisation in NSW (of around 740FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do. About the role The Senior Project Officer, ICT manages and coordinates the evaluation of NESA’s current technology in delivering the Higher School Certificate (HSC), and the design and development of its future technology to support the achievement of organisational objectives. This role contributes to the delivery of a broad range of technology initiatives, including reform-oriented, enterprise and operational projects. Working across multiple projects at different stages, you will apply a “whole of project” perspective from planning through to delivery and transition, helping ensure project activities remain focused on the intended outcomes and organisational objectives, rather than solely on task completion. Working closely with the Principal Project Manager, ICT, you will support engagement with a range of diverse stakeholders, develop evidence-based advice and recommendations, and drive projects that may be complex, interconnected and highly visible. This is an excellent opportunity for a capable project professional who enjoys operating with autonomy, navigating complexity and delivering meaningful organisational change. On a day-to-day basis you will be responsible for: Supporting the management of project planning, development and implementation activities, contributing to the delivery of outcomes within agreed timeframe, budget, quality standards and scope. Preparing and reviewing project scope and business cases for projects with multiple interdependencies. Monitoring project progress, risk, benefits and quality measures, and contributing to actions that keep projects on track while enhancing delivery practices and informing future project planning. Establishing and maintaining strong stakeholder relationships through effective communication, negotiation and issues management. Leading and facilitating productive discussions with stakeholders to help navigate differing viewpoints and support informed decision-making. Coordinating across ICT, procurement, P&C and other business areas to support governance, compliance and contract management activities in line with established frameworks. Supporting the management of vendors, service providers and consultants, including monitoring contract performance, reconciling invoices, endorsing or approving payments and contributing to discussion on required outcomes and timeframes, in line with the agreed governance arrangements. Undertaking research and analysis, applying critical thinking to examine information, identify interdependencies and contribute to evidence-based advice. Supporting the provision of clear and timely information and advice to stakeholders on emerging project issues, risks and priorities, and supporting the consistent application of agreed project planning and delivery practices across the directorate Supporting and mentoring team members and contributing to a collaborative, high-performing project environment. Our ideal candidate will have: Demonstrated ability to provide sound leadership in the design and development of business case. Demonstrated ability to influence stakeholders and work closely with them to determine solutions. Expertise in managing and contributing to the delivery of complex, interconnected projects, ideally within technology-enabled environments. Experience in business analysis within technology projects (desirable) In addition, you will bring: Experience coordinating across specialist functions (particularly procurement and contract management), providing oversight while remaining hands-on where required. Strong stakeholder management capability, including consultations and negotiations with diverse stakeholders with varying expectations, viewpoints and interests. The ability to conceptualise projects end-to-end - identifying gaps, anticipating risks, and ensuring alignment with organisational objectives and governance frameworks to achieve meaningful and sustainable outcomes. Advanced project management capability, including preparation of scope and business cases, stakeholder engagement strategies, evaluation methodologies and governance participation. Highly developed communication skills, with the ability to clearly explain complex concepts, tailor messaging to diverse audiences and write fluently in plain English. A demonstrated ability to manage competing priorities and timeframes with a composed and practical approach, supporting quality delivery within agreed constraints. If you are a strategic and outcomes-focused project professional who thrives in complex environments and enjoys influencing across a diverse stakeholder landscape, we encourage you to apply. Note: A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role. It is not required at the application stage. The cost of the WWCC clearance is the responsibility of the successful applicant. We invite you to download the role description for additional information on the position. At NESA you will benefit from: An organisation where your contribution has a big impact. An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices. Flexible working arrangements and generous leave entitlements. Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations. Salary packaging options. Working in a purpose driven and ethical organisation with committed colleagues. Ready to join us? Select apply and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application (maximum of 500 words per response - approximately): Give an example of one complex project/program you have managed. Include a brief outline of the deliverables and explain the skills you used to ensure success. What did you learn from this experience? What has been the most challenging project you have worked on from an operational, logistical, financial, or people perspective. Why? Advice on applying for NSW Public Sector roles If you need reasonable adjustments for the recruitment process and workplace, please reach out to recruitment@nesa.nsw.edu.au Close date: Thursday 19 March 2026 at 11.59pm AEST Thank you for your interest, we look forward to receiving your application. Important information NESA’s Statement of Commitment to Child Safety All children and young people have the right to be respected, feel safe, be safe, and protected from harm. NESA is committed to child safety and child safe practices underpinning our purpose of helping children and young people leave school, ready to take advantage of life’s opportunities and rise to its inevitable challenges. We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community. Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.

Responsibilities

The Senior Project Officer, ICT manages and coordinates the evaluation of current technology for the Higher School Certificate (HSC) and designs future technology to meet organizational objectives across various reform, enterprise, and operational projects. Responsibilities include supporting project planning, monitoring progress, managing risks, and ensuring project activities align with intended outcomes through strong stakeholder engagement and coordination across business areas.