GRADE Refrigeration is an Industrial Refrigeration contractor operating in the MENA region. The Sr. Project Sales Support Engineer will dedicate himself to the best of his ability to improve the profitability of the Company and its affiliates. The Sr. Project Sales Support Engineer will be reporting to the Sales Manager.

YOUR TASKS

• Manage the daily operations of the sales support team, resource allocation and workflow of all support activities
• Map (among other things) the wishes of the customer and co-determine the sales strategy with the Manager Marketing & Sales
• Advise, design and calculate customer-specific refrigeration and heat pump solutions.
• Assess the offers from third parties and provide all refrigeration calculations, cost calculations and principle drawings
• Deliver a commercially and technically sound calculation and subsequent quotation,
• Present calculation and quotation to the customer together with the Sales Engineer;
• Ensure accurate quotation monitoring and follow up requirements
• Responsible for own resource planning to meet often demanding timescales
• Provide the necessary documentation required for project handover to the execution department

OTHER TASKS

• Manage subordinate staff in the day-to-day performance of their jobs
• Organize (project team) meetings whether or not in consultation with the Manager Marketing & Sales
• Contact clients regarding customer-specific refrigeration and heat pump solutions, whether or not in consultation with the Area Manager/Sales Engineer.
• Transfer knowledge and apply learning experience from completed to current and future refrigeration and heat pump solutions.
• Transfer knowledge related to refrigeration calculations, cost calculations and principle drawings to stakeholders within the organization for development and innovation
• Safeguard knowledge by guiding and coaching colleagues within the Sales Support Team and the Sales department.
• Focus on standardization
• Follow internal and external developments within the discipline
• Ability to travel, work abroad and adapt to local conditions (occasionally)