Senior Property Claims Consultant at Gallagher

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property claims management, Business interruption claims, Stakeholder engagement, Coaching, Mentoring, Communication, Interpersonal skills, Time management, Organizational skills, Fraud detection, Recovery indicators, Claims assessment, Technical knowledge

Industry

Insurance

Description

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview About the role As a Senior Property claims consultant, you will be responsible for end-to-end management of a portfolio of complex and large-scale property claims. You will form an integral part of GB’s Property Claims team within our Comcover team, providing specialised claims management and coaching to other more junior members within the team using your experience in handling property claims. This role offers a rare opportunity to manage an interesting and unique claims portfolio that will vary from day to day, handling claims from within Australia and sometimes on an international level. This is a permanent full-time position offering flexible hybrid working arrangements, with the opportunity to work from home (WFH) and from our office located in Melbourne or Brisbane CBD. How you'll make an impact Your responsibilities will include: Manage a portfolio of complex commercial property claims end to end Driving claims outcomes through guided conversation with external parties such as forensic accountants, assessors, solicitors and agencies to assess, assist with and provide funding approval for repair works Working with clients experiencing business interruption as a flow on from major property and asset damage including building loss, inability to trade etc, often as a result of major and catastrophic events Comply with legislation and other relevant legislation/regulations and policy requirements Resolve complaints in accordance with company guidelines Identify potential fraud/recovery indicators for claims where applicable About you We’re interested in hearing from people who possess: High level of experience and strong technical knowledge in managing complex commercial property and business interruption claims portfolio Strong stakeholder engagement skills Coaching and mentoring experience Well-rounded communication and interpersonal skills, and the ability to drive claims outcomes Self-motivated and driven individual with strong time management and organizational skills ANZIIF qualifications (desirable) Australian Citizenship is essential (to be eligible for this position, our successful candidate must complete a Commonwealth Security Clearance which requires Australian Citizenship) What we can offer you: Flexible work arrangements – including WFH Paid Parental Leave Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities Exciting career – as our Company grows, so do the opportunities for our people Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts Service recognition awards and employee assistance program for yourself and immediate family members A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!) Reproductive leave Birthday Club - have a day off during your birthday month as a gift from GB! If this sounds interesting to you, we want to hear from you today, click on Apply for this Job! Agency applicants will not be considered for this role. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

Responsibilities

Manage a portfolio of complex commercial property and business interruption claims from end to end. Drive claims outcomes through collaboration with forensic accountants, assessors, and solicitors while ensuring compliance with regulations.