Are you an experienced Facilities Manager looking to take the next step in your career with a company that genuinely invests in its people? This is a rare opportunity to join one of Australia's leading building management organisations and make a lasting impact within a premium, mixed-use, retail and residential environment.

About National Facilities Management (NFM)

National Facilities Management (NFM) is a highly respected, family-owned business with more than 35 years of experience delivering exceptional facilities and building management solutions across Australia. Renowned for its ethical approach, strong industry reputation, and impressive portfolio of premium clients, NFM continues to experience significant growth and success.

As part of this continued expansion, we are seeking a Senior Facilities Manager to oversee a prestigious retail and residential development based in the Sydney CBD.

About the Role

As the Senior Facilities Manager, you will be responsible for the day-to-day management of a high-end retail and residential asset, ensuring the highest standards of building operations, maintenance, compliance, and resident satisfaction.

You will be the key point of contact for residents, contractors, and the Strata Committee, delivering a seamless living experience while maintaining strong operational performance.

About You

To be successful in this role, you will bring:

• Minimum 5 years' experience in Building and Facilities Management
• A genuine passion for the Building and Facilities Management industry
• Strong technical knowledge across building systems and operations
• Exceptional customer service skills with the ability to build trusted relationships with residents and stakeholders
• Experience interpreting budgets, financial reports, and managing operational expenditure
• Comprehensive understanding of residential strata schemes and maintenance management
• Sound knowledge of compliance requirements and WHS obligations relating to contractors, strata, and residential buildings
• A proactive, solutions-focused mindset with a strong sense of initiative
• Ambition to grow and develop your career within the industry
• Outstanding communication, negotiation, and conflict-resolution skills
• Professional presentation and a high level of personal integrity

What's on Offer?

• Above-market salary package
• Opportunity to join a market-leading organisation with an outstanding reputation
• Ongoing training, mentorship, and professional development
• Clear career progression pathways into senior leadership positions
• Supportive and collaborative leadership team committed to your success
• Stable, long-established business with exceptional staff and client retention
• Access to a well-resourced facilities management team
• Regular social events and team-building activities
• A positive, inclusive, and high-performing culture where people genuinely enjoy coming to work

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