JOB DESCRIPTION SUMMARY

The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client.

IMPORTANT EDUCATION

• Bachelor’s Degree required

IMPORTANT EXPERIENCE

• 10+ years of Property Management experience
• 5+ years of Management experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• CPM, RPA, or CSM designation or in process
• Possess real estate license
• Strong knowledge of finance and building operations
• Ability to analyze, prioritize, and delegate
• Ability to effectively manage a team of professionals, including both employees and vendors
• Previous experience in analyzing and negotiating commercial lease and/or contract language
• Advanced knowledge of Microsoft Office Suite

ESSENTIAL JOB DUTIES:

• Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• Coordinate special projects as requested by supervisor.
• Perform any other related duties as required or assigned.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield