Job Description
Wildheart are an employee and customer focused Residential Management Company. We have grown organically over the last 15+ years and are now looking to strengthen our friendly Leasehold Management Team. If you want to be an integral part of our future growth whilst retaining the personal touch please read on…

Job Summary:

• Manage an allocated portfolio of buildings
• Mentor and support a team of Property Managers and Support Staff
• Providing management support across the regional portfolio
• Developing and maintaining relationships with key clients - freeholders and RMC/RTM Directors etc
• Business development
• Regular face to face reporting of performance to senior team
• Control and compliance with Health and Safety Requirements
• Service Charge budgeting for own portfolio
• Monitoring and assisting with budgeting for your own team
• Contractor Management
• Keeping an accessible audit trail of actions undertaken

Scope of role:

• These tasks revolve round direct management of a portfolio
• Conduct regular building inspections to include assessments for Health and Safety compliance
• Control of central risk register along with diarised tasks from our database
• Providing regular updates to senior team especially around exceptions from day-to-day management
• Identifying maintenance requirements
• Strong knowledge of Section 20 processes and major works
• Management of HRBs
• Ensuring CDM 2015 procedures are followed
• Instruction and monitoring of appointed suitably skilled contractors
• Assessment and approval of invoices ensuring the coding is consistent with the budgets
• Preparation of service charge budgets and on-going monitoring to guard against overspend
• Implementing reserve funds where necessary and maintaining adequate levels of reserves as appropriate. This may involve schedules of cyclical works/ planned maintenance
• Supporting preparation of service charge accounts and sign off
• Organising, attending and chairing AGM’s and Directors meetings outside of normal business hours where required
• Ensuring building and other necessary insurances are adequate
• Ability to step in and provide temporary management cover on blocks managed by other colleagues in the portfolio when on leave/sick
• Develop knowledge of wider portfolio to assist Property Director in higher level management, issues including complaint handling and dealing with emergencies, as and when these arise.
• Other tasks as requested by Directors

Qualifications & skills:

• Previous experience working in Block/Estate Management for at least four years
• Minimum A level standard or equivalent
• TPI qualified (ATPI or MTPI)
• Intermediate level ability to use Word, Excel and Outlook
• Knowledge and understanding of relevant legislation
• Knowledge and previous experience of Residential Property Repair and Construction
• Strong Health and Safety Legislation experience and understanding
• Understanding of leases and their implications
• Ability to work to tight deadlines
• Excellent time management and organisational skills
• Car owner with a full clean licence - Work mileage paid - Employee responsible to ensure business use is included in their insurance.
• Flexibility around working hours and travel requirements to buildings
• Self-motivation with ability to make and present rationale for proposed decision

Job Type: Full-time
Pay: £40,000.00-£45,000.00 per year

Benefits:

• Company events
• Company pension

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Liverpool, L3 9H

• These tasks revolve round direct management of a portfolio
• Conduct regular building inspections to include assessments for Health and Safety compliance
• Control of central risk register along with diarised tasks from our database
• Providing regular updates to senior team especially around exceptions from day-to-day management
• Identifying maintenance requirements
• Strong knowledge of Section 20 processes and major works
• Management of HRBs
• Ensuring CDM 2015 procedures are followed
• Instruction and monitoring of appointed suitably skilled contractors
• Assessment and approval of invoices ensuring the coding is consistent with the budgets
• Preparation of service charge budgets and on-going monitoring to guard against overspend
• Implementing reserve funds where necessary and maintaining adequate levels of reserves as appropriate. This may involve schedules of cyclical works/ planned maintenance
• Supporting preparation of service charge accounts and sign off
• Organising, attending and chairing AGM’s and Directors meetings outside of normal business hours where required
• Ensuring building and other necessary insurances are adequate
• Ability to step in and provide temporary management cover on blocks managed by other colleagues in the portfolio when on leave/sick
• Develop knowledge of wider portfolio to assist Property Director in higher level management, issues including complaint handling and dealing with emergencies, as and when these arise.
• Other tasks as requested by Director