Senior PSP IG Assistant at UNHCR, the UN Refugee Agency

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Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Analytical Skills, Decision-Making Skills, Management Skills, Listening Skills, Negotiation Skills, Presentation Skills, Project Management, Data Analysis, Fundraising, Marketing, Sales, Training, Procurement, Relationship Management

Industry

International Affairs

Description

Deadline for Applications October 2, 2025 Hardship Level (not applicable for home-based) A (least hardship) Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA5 Target Start Date 2025-11-01 Terms of Reference 1. General Background UNHCR Korea’s Private Sector Partnership Service team has achieved a significant growth since 2009 and broadened the base for continued expansion of fundraising programs. 2023 will be the 3rd year to implement the 2021-2025 Long term Strategic plans with the aim for a further sustainable advancement and successful achievement of the goal. For this, UNHCR Korea aims to have a staff responsible for Face-to-Face (F2F) Agency management that will help the team to drive more effective fundraising in the Face-to-Face program, which is the largest acquisition channel for UNHCR Korea. 2. Purpose and Scope of Assignment The main objective of this LICA is to assist management of the outsourced Agencies which provide Face-to-Face Fundraising services to UNHCR to ensure that the F2F Agency Program achieves targets and deliver the most valued services to UNHCR. The following is a list of responsibilities for this LICA: - Assists the PSP IG Associate (ROK) in the implementation of the overall strategic plans for the F2F fundraising programs; - Assists in maintaining good professional relationships and rapport with the Agencies and liaise closely with them on a daily basis; - Ensures that F2F Agency Programs achieve targets and provide services in compliance with UNHCR rules and regulations; - Identifies new growth opportunities of F2F Agency Programs; - Forecasts and tracks key performance indicators for F2F Agency Programs through analyzing data from the Agencies; - Support implementation of digital sign-up program and coordinate with relevant colleagues for further development of the system; - Ensures that F2F Agency Fundraisers are properly trained and represent UNHCR in a professional manner by coordinating professional mystery shopping activities; - Proactively assesses, clarifies, and validates F2F Agency Programs’ needs on an ongoing basis; - Contributes to developing effective F2F Fundraising materials and campaign contents; - Assist in procurement processes for Face-to-Face activities including the preparation of RFQs or RFPs, receipt of quotations, bids or proposals in compliance with the procurement standards and rules; - Performs other duties as required. 3. Monitoring and Progress Controls The individual contractor will perform duty in a combination of office and flexible working environment in line with UNHCR Korea’s guidelines under direct supervision of Associate PSP IG Officer. 4. Qualifications and Experience a. Education - University degree in preferably business, marketing, public relations, economics, accounting, communication, human rights, international development or related fields. b. Work Experience - Minimum 2 years of relevant work experience for high school diploma or minimum 1 year of experience for BA or higher preferably in fundraising, marketing, sales, banking and other relevant areas c. Key Competencies - Excellent communication skills - Strong interpersonal skills - Analytical, decision-making and management skills - Excellent listening, negotiation and presentation skills - Ability to manage multiple projects concurrently - Ability to learn new systems quickly and create improved efficiency - Fluency in Korean and English (both written and spoken) Standard Job Description Required Languages English , Korean , Desired Languages , , Additional Qualifications Skills Education Certifications Work Experience Other information This position doesn't require a functional clearance Remote No Important notice: Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Read about how to avoid scams and fraudulent job offers. Please note that applications are only accepted via the UNHCR online recruitment platform. CVs and/or application requests sent via email will not be answered, reviewed nor considered. For external applicants: We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy, P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member's country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of. In case of technical difficulties when applying, external applicants (not current UNHCR workforce members) can write to recruitmentcase@unhcr.org. For former UNHCR Colleagues: Former UNHCR employees who are on mandatory break-in service or have separated from UNHCR after 1 October 2022 should create an account through this platform. Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account. The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide. Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact. Why a career with UNHCR? Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines. Disability inclusion If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form. There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process. Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request. All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.

Responsibilities

The Senior PSP IG Assistant will assist in managing outsourced agencies providing Face-to-Face fundraising services to UNHCR. This role includes maintaining relationships with agencies, ensuring compliance with UNHCR regulations, and identifying growth opportunities for fundraising programs.