OVERVIEW

The Government of Ontario is seeking an experienced Quality Assurance Specialist to support initiatives aligned with the Bill 5 – Protect Ontario by Unleashing Our Economy Act 2025. The successful candidate will contribute to large-scale testing efforts for both GUI and non-GUI environments, with a strong focus on Salesforce Public Sector Foundation projects, ensuring compliance with Ontario’s digital service standards and accessibility requirements.

MUST-HAVE QUALIFICATIONS

• Salesforce Public Sector Foundation (License and Permit) testing experience.
• Demonstrated experience with Salesforce, Azure DevOps, Microsoft Visio, Microsoft Project, and Miro boards.
• Knowledge of Ontario Digital Service Standard, Ontario Service Design Playbook, and Digital First Assessment delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live).
• Proven experience developing test scripts and user stories.
• Experience testing prototypes and conducting usability testing.
• Demonstrated experience in iterative analysis and testing.
• Strong understanding of user-centered design.
• Experience conducting UAT, AODA compliance testing, and vulnerability testing.
• Ability to lead and coordinate a QA/testing team.

GENERAL SKILLS & EXPERIENCE

• QA analysis experience, including test case and scenario development.
• Demonstrated ability to execute manual and iterative testing in Salesforce environments.
• Knowledge of structured methodologies for application development, implementation, and maintenance.
• Experience with CASE tools, data query tools, automated test tools, and version control systems.
• Proficient in functional, non-functional, integration, regression, load, performance, and accessibility testing.
• Excellent analytical, problem-solving, organizational, and communication skills.
• Team-oriented with a proven track record of meeting deadlines.

DESIRABLE SKILLS

• Knowledge of at least one programming language.
• Experience with information retrieval packages.
• Understanding of object-oriented testing methods.
• Knowledge of Information Management principles and policies.
• Familiarity with AODA regulations and accessibility standards.
• Public sector or government work experience.
  Job Types: Full-time, Fixed term contract
  Contract length: 12 months
  Pay: From $45.00 per hour

Application question(s):

• How many years of experience do you have testing Salesforce Public Sector Foundation (Licensing and Permits)?
• How many years of experience do you have working with Salesforce, DevOps, Microsoft Visio, Microsoft Project, and Miro?
• How many years of experience do you have conducting UAT, AODA compliance testing, and vulnerability testing?
• How many years of experience do you have in QA analysis?

Work Location: Hybrid remote in North York, ON (M7A

• Advise on testing strategies, tools selection, and resource planning.
• Plan, organize, and execute system integration, specialized, and user acceptance testing (UAT) for large systems.
• Develop detailed test plans, test scripts, test cases, and test data for multiple testing phases (functional, non-functional, unit, integration, performance, regression, load, accessibility, vulnerability).
• Execute manual testing in Salesforce UI and backend environments, documenting defects and tracking resolutions.
• Collaborate with IT leads, project teams, and stakeholders throughout the SDLC for analysis, design, implementation, and maintenance.
• Lead and coordinate testing teams, supporting iterative and agile testing cycles.
• Conduct AODA compliance testing using tools such as JAWS and NVDA.
• Participate in usability testing and prototype validation, ensuring user-centered design principles are applied.
• Support knowledge transfer activities by providing comprehensive documentation and artifacts to ministry repositories.