JOB SUMMARY

Are you an experienced QA Tester?
Do you want to find new ways to solve problems and achieve big things?
Do you want to work for a team that impacts a large proportion of DWP products and services?
If so, this role may be perfect for you.
We’re looking for an outstanding Senior QA Tester, who wants to be involved in the modernisation of digital telephony services for the UK Government. Be part of changing the face of public services with the potential to dramatically transform the future of millions of people.
This role represents a unique opportunity to join the Digital Channels Contact Centre (DCCC) team at DWP Digital. We’re looking for a Senior QA Tester who is a driven and passionate Tester who would like to be part of a team delivering real value to people that need help during the difficult times of their lives.
The successful candidate will work within the Digital Modernisation & Efficiency (DME) directorate to support the delivery of telephony services to both citizen and DWP colleagues.

JOB DESCRIPTION

As a Senior QA Tester, you will:

• Provide technical leadership to a team of Testers along with providing oversight to the products they test.
• Own the overall Test Process within your project along with setting test strategy/approach.
• Ensure that the breadth and depth of testing is appropriate and proportionate and takes a risk-based approach.
• Manage planning of system and/or acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance.
• Oversee all levels of functional system testing to enable and assure the successful implementation of DCCC releases.
• Be responsible for defining test requirements, specifications and test conditions, be able to identify issues and risks associated with work whilst being able to analyse and report test activities and results to senior stakeholders.
• Implement a shift left approach to define processes that reduce or eliminate defects as early in the process as possible.
• Produce and execute manual and automated test scripts and expected results ensuring quality to agreed Acceptance Criteria.
• Provide detailed analysis of faults identified, liaising with internal development teams to ensure reasons for failure are properly communicated and remedial action agreed.
• Provide estimates for new work on behalf of the wider test team.

WHEN UPLOADING YOUR CV, DO NOT INCLUDE PERSONAL INFORMATION OR LINKS TO ANY WEBPAGES OR PROFILES THAT IDENTIFIES YOU. THIS MEANS WE CAN RECRUIT BASED ON YOUR KNOWLEDGE AND SKILLS, AND NOT BACKGROUND, GENDER OR ETHNICITY. TAKE OUT REFERENCES TO YOUR NAME/TITLE, AGE, SEX, EMAIL ADDRESS, POSTAL ADDRESS, TELEPHONE NUMBER OR NATIONALITY/IMMIGRATION STATUS.

When giving details of your redacted CV, you should therefore include details of the work and projects that you have been involved in, and your role therein.
An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift.
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Digital
Engineering
Information Technology