POS-7450

HubSpot is looking for a highly motivated, customer-centric International Senior QTC Specialist. If you’ve got the qualifications listed below we want to talk to you about our open position. We are looking for an exceptionally smart and ambitious candidate who’d like a shot to prove their worth in a fast-paced, growing software company.

QUALIFICATIONS:

• Are fluent in both English & German (verbal and written).
• 2+ years of experience in Accounts Receivable or similar role.
• Experience working with ERP systems and MS office tools, especially Excel.
• Experience with NetSuite is a plus.
• Ability to work independently, and as part of a team in a high volume faced paced environment.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication abilities.
• Ability to prioritize and manage multiple responsibilities.
• Commitment to excellent customer service.
• Organized self-starter that enjoys problem-solving.
• Must be resourceful and tenacious.
  We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
  If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
  At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
  If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
  If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
  Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.
  India Applicants: link to HubSpot India’s equal opportunity policy here.

• The duties of a Senior Collections Specialist include collection calls and correspondence in a fast-paced, goal oriented collections department.
• Providing customer service regarding collection issues, account review, and resolving client discrepancies.
• Accountable for reducing delinquency for assigned portfolio of 100+ accounts.
• Perform varying tasks and duties necessary to reduce Accounts Receivable.
• Work cross functionally with sales reps, account managers, and senior management when necessary to accelerate the collection process.
• Must communicate & follow up effectively regarding customer accounts on a timely basis.
• Ensure compliance with SOX and company policies.
• Provide excellent and considerate customer service to customers.
• Work independently and with management to improve collections processes and analyze current state of business.
• Embrace HubSpot’s culture code, and further it.