About the job

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Quality Assurance Analyst based in Canada.

This role is focused on ensuring software quality from component-level validation through end-to-end testing before client acceptance.

You will play a key role in designing test coverage, identifying gaps, and validating that solutions address real customer needs and business requirements.

Working closely with developers, product managers, delivery leaders, and automation specialists, you will influence quality throughout the software development lifecycle.

You will also coordinate tactical testing activities during high-visibility pre-UAT and UAT periods, including bug triage and resolution tracking.

The position combines technical QA expertise with strong analytical, coordination, and stakeholder management skills, without requiring coding to be a core responsibility.

You will help shape automation strategy by evaluating what should be automated and reviewing automation results and failures.

This is an opportunity to grow toward either an automation engineering or QA coordination and test leadership career path in a fast-moving SaaS environment.

Accountabilities

• Design comprehensive test coverage and scenarios ahead of UAT, ensuring solutions address customer needs rather than only individual feature specifications.
• Collaborate with developers and product managers throughout the SDLC to clarify requirements, identify gaps early, and establish clear acceptance criteria.
• Translate business, product, design, and data requirements from documents such as URDs, PRDs, and HLDs into structured test plans.
• Recommend which testing areas should be automated and explain the rationale, partnering closely with automation developers to shape effective coverage.
• Review automation results, investigate failures, identify coverage gaps, and communicate testing priorities to relevant stakeholders.
• Coordinate testing priorities with Delivery leadership and project stakeholders based on client requirements, business impact, and risk.
• Own tactical bug triage during pre-UAT and UAT, coordinating tickets, tracking resolutions, and serving as a key point of contact for client-reported issues.
• Investigate defects across multiple systems, teams, and components to identify root causes and ensure issues are properly understood and resolved.
• Execute and review functional and end-to-end tests using appropriate test management and technical tools.
• Provide clear reporting on testing progress, automation suitability, outstanding risks, and coverage gaps.
• Contribute to broader test strategy, quality processes, documentation, and workflow improvements rather than focusing solely on test execution.
• Use AI tools to improve productivity, automate repetitive work, and strengthen day-to-day QA activities.