Dee Why, NSW | Up to $110,000 + Super | Full-Time | Permanent

Are you an experienced Quality professional who thrives on building robust systems, driving continuous improvement, and maintaining the highest standards across manufacturing operations?

We are seeking a hands-on Senior Quality Assurance Lead to take ownership of the quality function within a growing Australian manufacturer. Reporting directly to the Technical Manager, you'll lead a small quality team while driving the evolution of the Quality Management System from a paper-based environment to a modern, digital, audit-ready operation.

This is an excellent opportunity for someone who enjoys making a tangible impact, influencing quality culture, and working closely with production, technical and warehouse teams to deliver consistently high-quality products.

What's on Offer

• Dee Why, NSW location
• Salary up to $110,000 + Super
• Start date of October 2026
• Permanent full-time position
• Standard site hours of 8:00am – 4:30pm, with occasional overtime as required
• Opportunity to lead meaningful quality transformation and digitisation projects
• High level of autonomy and influence within the business
• Supportive leadership team with genuine opportunity to shape quality culture
• Career growth within a stable and expanding organisation

About the Role

As the Senior Quality Assurance Lead, you will be the independent authority on product quality and GMP compliance, ensuring quality decisions remain objective and uncompromised by operational or commercial pressures.

Leading a team of two Quality Officers, you'll oversee quality systems, compliance, audits, investigations, product release, documentation and continuous improvement initiatives while helping shape the future of the business through digitisation and smarter quality processes.

Key Responsibilities

• Take ownership of end-to-end quality assurance and quality control from incoming materials through to finished product dispatch.
• Implement and manage positive release processes to ensure every batch is approved against specification before dispatch.
• Provide quality oversight of production activities including sampling, testing, batch documentation and line clearance.
• Develop, maintain and continuously improve the Quality Management System, ensuring ongoing GMP compliance and audit readiness.
• Lead the transition from paper-based quality documentation to digital systems, improving traceability, reporting and operational efficiency.
• Lead, mentor and develop a team of Quality Officers while maintaining consistent quality and GMP standards.
• Manage non-conformances, deviations, CAPAs and customer complaints through to effective resolution.
• Coordinate internal audits, supplier audits and external customer or certification audits, including closure of audit findings.
• Deliver quality and safety induction training for new production employees.
• Prepare monthly quality reports analysing trends in complaints, non-conformances and CAPAs to support business decision-making.
• Maintain accurate Product Information Sheets and associated product documentation.
• Drive continuous improvement initiatives through better systems, technologies and quality practices.
• Promote a strong safety culture by reporting incidents and ensuring compliance with workplace procedures.
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