We’re seeking a highly skilled and detail-oriented Senior Quality Assurance Specialist to join our client’s dynamic team in Cornwall, Ontario. You’ll lead quality initiatives across production and engineering, ensuring compliance with ISO standards, driving continuous improvement, and mentoring junior QA staff.

• Collaborate with various departments to ensure quality targets are consistently achieved and coordinate visual verification of products to uphold standards.
• Identify, recommend, and implement updates to quality management systems, policies, procedures, and processes for ongoing improvement.
• Lead and actively participate in management reviews and meetings, ensuring effective follow-up actions for quality-related issues.
• Conduct thorough failure analyses and investigations, initiate corrective actions, and address non-conformances from customers, suppliers, and internal sources.
• Train and educate staff on the latest Quality Management Systems and procedures, including updates to drawings and operational processes.
• Steer new product development by driving project quality planning, facilitating design reviews, conducting configuration audits, and preparing first article reports.
• Establish clear verification standards, provide essential support and training to verification staff, and improve process efficiency through certification initiatives.
• Maintain, analyze, and update quality records, oversee equipment calibrations, and generate KPI reports to monitor effectiveness and uncover potential risks.
• Foster cross-departmental collaboration to meet quality objectives, coordinate visual product inspections, and proactively resolve issues with relevant managers.
• Utilize Continuous Improvement tools such as 5Why’s, 8D Problem Solving, Advanced Quality Planning, and 5S to streamline processes and boost overall quality.