At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• System knowledge demonstrated through one or a combination of the following: Loan IQ, AFS, FRED, RELMS, nCino, CBOSS, SharePoint, reporting, training, Excel, review and interpretation of complex legal documentation
• Product knowledge demonstrated through one or a combination of the following Lines of Business: Corporate Real Estate [CRE], Syndications (Agency), International
• Ability to interact with integrity and a high level of professionalism with all levels of customers, team members and management
• Leadership skills including coaching, training, and mentoring
• Knowledge and understanding of loan documentation
• Ability to recognize service possibilities that will increase customer satisfaction
• Sound analytical skills with high attention to detail and accuracy
• Ability to apply knowledge of processes and systems to accomplish tasks
• Excellent verbal, written, and interpersonal communication skills
• Listen, understand, respond, and build relationships across the organization.
• Ability to work effectively, as well as independently, in a team environment
• Advanced Microsoft Office skill

Wells Fargo is seeking a Senior Quality Assurance Analyst as a part of Commercial Banking Operations division. Learn more about career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Utilize practices to perform advanced quality assurance and self-assurance activities including comprehensive reviews of multiple types of executive office transactions and case review quality assurance activities in support of federal, state, agency, legal and regulatory requirements
• Perform advanced, comprehensive regulatory or high-risk reviews of multiple types of executive resolution transactions and case reviews within multiple inventory types
• Identify risk and problem areas and recommend improvement
• Evaluate case intake, distribution, research, communication and resolution
• Ensure customer issues are addressed while maintaining compliance with internal company requirements and standards and agency or government regulations
• Ensure identified risks or problems are clearly documented and interact with appropriate parties for timely resolution
• Perform second-level reviews
• Mentor less experienced colleagues and assist with their development
• Ensure corrective action on exceptions and problems identified
• Provide guidance to teams regarding documentation and resolution requirements
• Communicate overall process or transaction quality
• Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Required Qualifications:

• 4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• System knowledge demonstrated through one or a combination of the following: Loan IQ, AFS, FRED, RELMS, nCino, CBOSS, SharePoint, reporting, training, Excel, review and interpretation of complex legal documentation
• Product knowledge demonstrated through one or a combination of the following Lines of Business: Corporate Real Estate [CRE], Syndications (Agency), International
• Ability to interact with integrity and a high level of professionalism with all levels of customers, team members and management
• Leadership skills including coaching, training, and mentoring
• Knowledge and understanding of loan documentation
• Ability to recognize service possibilities that will increase customer satisfaction
• Sound analytical skills with high attention to detail and accuracy
• Ability to apply knowledge of processes and systems to accomplish tasks
• Excellent verbal, written, and interpersonal communication skills
• Listen, understand, respond, and build relationships across the organization.
• Ability to work effectively, as well as independently, in a team environment
• Advanced Microsoft Office skills

Job Expectations:

• This position offers a hybrid work schedule at posted location.
• Ability to work additional hours as needed.

Primary Posting Location:

• 2800 S Price Rd, Chandler, Arizona 85286