Start Date
Immediate
Expiry Date
13 May, 25
Salary
0.0
Posted On
13 Feb, 25
Experience
0 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Support Management, Email, Chat, Training, Operations, Evaluations, Process Control, Metrics, Knowledge Base, Adherence
Industry
Other Industry
Job Title:
Senior Quality Evaluator
Job Description
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements. The role requires a minimum of 6 months experience on Egencia and is a bricks and mortar role located in Maysfield, Belfast
Location:
GBR Belfast - Maysfield
Language Requirements:
Time Type:
Full time2024-04-01
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