Job Description

ROLE PURPOSE

The Quality Manager is responsible for the strategic leadership and execution of the Quality Management System (QMS), ensuring compliance with AS9100, ISO 9001, FAA, EASA, and customer-specific requirements. This role directs all quality assurance initiatives, from auditing and inspections to corrective actions and training, and acts as a key driver of continuous improvement across the organization.

Responsibilities

• Develop, implement, and continuously improve the company s QMS in alignment with AS9100D, ISO 9001, and relevant regulatory frameworks.
• Ensure all procedures comply with FAA, EASA, and industry regulations.
• Lead internal and external audits: prepare documentation, host auditors, and ensure effective corrective and preventive actions (CAPA).
• Oversee incoming, in-process, and final product inspections to ensure all deliverables meet technical and contractual specifications.
• Mentor and manage a team of quality engineers, inspectors, and technicians.
• Use Six Sigma, Lean, and root cause methodologies to resolve non-conformities.
• Analyze quality KPIs to detect trends, reduce defect rates, and enhance operational efficiency.
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• Conduct supplier audits, track performance, and develop supplier improvement programs.
• Present quality metrics and improvement plans to executive leadership and customers.
• Design and deliver QMS training programs across departments.
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Qualifications

• Bachelor s degree in Engineering, Quality Management, or a related technical field (Master s degree preferred).
• 7+ years of progressive experience in quality roles, with 3+ years in the aerospace or aviation industry.
• Proven leadership in managing QMS in accordance with AS9100, ISO 9001, FAA, and EASA standards.
• Demonstrated experience with regulatory compliance in certified environments, ideally involving design or production under 14 CFR Part 21 (FAA) or EASA Part 21 frameworks or similar.
• Audit lead experience and strong knowledge of CAPA, FMEA, PPAP, APQP, and 8D problem-solving.
• Familiarity with calibration systems, quality software tools, and document control systems.
• Proficient in Microsoft Office and quality software (e.g., IQS, EtQ, MasterControl, or similar).
• ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Six Sigma Black Belt preferred.
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Preferred Skills

• Experience working within Part 21 organizations, particularly those approved under Subpart G (Production Organization Approval) or Subpart J (Design Organization Approval).
• Proven experience engaging with aviation authorities such as the FAA, EASA, or Military Airworthiness Authorities during audits, certification processes, or regulatory submissions.
• Practical knowledge of certification projects, including involvement in TC/STC, PMA, POA/DOA activities, or airworthiness review boards.
• Familiarity with NADCAP requirements and special process certification audits.
• Experience with aerospace manufacturing and quality assurance processes, including CNC machining, composites fabrication, and mechanical assembly.
• Understanding and application of AS9145 (APQP & PPAP) in aerospace and defense manufacturing.
• Ability to obtain and retain security clearance, if required.
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