ABOUT INGREDION:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there’s a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
Location: Hamburg
Direct reports: 3
Scope: T&HS Europe
Workplace type: Hybrid
Are you a quality leader who thrives on driving excellence across diverse teams and regions? The (Senior) Quality Manager (m/f/d) reports to the Senior Director Operations T&HS EMEA and leads Europe’s internal and external quality teams, working with third parties and tollers to ensure all products distributed in EMEA comply with government regulations as well as customer and company quality standards. You will empower teams to deliver safely, consistently and cost effectively while driving continuous improvement in compliance, audits, customer satisfaction and key quality metrics.

• Track & Monitor Europe T&HS Quality Performance – identify, address, and resolve non-conformances/non-compliances in a timely manner; prevent release of non-conforming products; report potential major quality/food safety failures; manage deviations and product dispositions (including BRaD); and collaborate with supplier quality via TraceGains to ensure compliance.
• Customer Quality Complaints – lead the team to reduce complaints by improving root cause resolution, addressing systemic issues, and enhancing response times.
• Ingredion Performance System (IPS) Enablement – guide and sustain IPS pillars, ensuring safety and quality requirements, training compliance (regulatory/customer), and alignment with regional IPS strategy.
• Adherence to Quality Standards – ensure all plant activities meet Ingredion, certification body, customer, and legal requirements with focus on food safety and doing things right the first time.
• Team Leadership – embed META5 competencies in team routines; lead QA/QC across plants and third parties; and ensure laboratory teams standardize and execute quality methods for consistent, trusted results.
• Quality Certification – ensure compliance with all certification requirements, including FSSC22000, across all EMEA production sources and third parties.