Atalia Student Residences DAC is a wholly owned subsidiary company of University of Galway and is responsible for the management and operation of campus residences Dunlin Village, Goldcrest Village and Corrib Village, as well as the co-ordination of conferences and events across the campus. In addition to the three main on-campus villages, there are two houses off campus, owned by the University and managed by Atalia Student Residences DAC.
Throughout the academic year, our accommodation is home to over 1,800 University of Galway students. Student wellbeing is central to our ethos, as we support students in their transition to independent living. As well as running an annual social program for residents, there is 24-hour, on-site personnel/security and a range of on-site facilities including a shop, café, launderettes, common rooms, social spaces, sports cages, tennis court and playground.
During the summer, we welcome thousands of guests to the University campus for holidays, conferences, special events and summer schools. Our company operates one of the largest Fáilte Ireland approved accommodation Centre in the country, with summer bedroom sales in excess of 70,000.
Job Role
The role of the Senior Receptionist will be to support the Front Office Manager in the smooth running of reception team and duties as outlined below. You will ensure a high-quality delivery of customer service as required by students during the academic year and a high volume of summer guests from May to August.
Your ability to communicate effectively will be instrumental in setting clear instructions and objectives for your team, implementing a comprehensive plan that outlines progress, goals, and business strategies.
The position will be based at the reception desks in Goldcrest Village & Dunlin Village.
Key Relationship
Reporting mainly to the Front Office Manager, the holder also has contact with:
Assistant Front Office Manager
Reception Teams
Summer Business Manager
Academic Manager/Co-ordinators
Facilities Team
Accommodation Team
Academic Year and Summer Customers
Responsibilities

Please refer the Job description for details