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Senior Receptionist (M/W) – Borgo Pignano Volterra Tuscany at Sige Relais Chateaux

Volterra, Tuscany, Italy -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Organizational Skills, Teamwork, English, Second Language, Check-in, Check-out, Invoice Management, Communication, Promotions, Client Satisfaction, Hotel Knowledge, Reception Duties, Problem Solving, Attention to Detail

Industry

Hospitality

Description

Company Description (Complete your property description : You may use the description displayed within your Management Center account in the Main Text section.) We are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners. Job Description AS RECEPTIONIST First contact of the client, you are the guarantor of the good stay of the customers. You welcome the customer, provide him with all the information on the conditions of the stay, the formalities, the prices, the commodities of the hotel, the products and the possible promotions. You ensure the satisfaction of the clients; follow their arrival and their departure and transmit the useful information to the other services. Its main missions will be to: Ensure the physical and telephone reception of the clientele of the hotel Carry out check-in and check-out of individual or group clients according to the procedures in force and ensure the accuracy and reliability of the information collected Anticipating customer needs, responding to their requests, informing them and advising them Promote hotel products (restaurant, room categories) Manage invoices and receipts Communicate permanently with other services Qualifications Ideally from a hotel formation, you have a significant experience in a position and similar institution. You are characterized by your excellent relation, interpersonal, and organizational skills. You have a very good relationship and are smiling. You are motivated, have a keen sense of organization and teamwork. Professional English is essential and a second language is desired. Additional Information BENEFITS: (highlight your benefits) ... ...

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Responsibilities

The Senior Receptionist is the first point of contact for clients, ensuring their satisfaction during their stay. Responsibilities include managing check-ins and check-outs, providing information about the hotel, and promoting hotel products.