SKILLS AND EXPERIENCE SOUGHT:

• 2 years plus front of house experience in a corporate environment
• Organising and managing with VIP events
• Strong MS Outlook (esp. meetings/calendar functions)
• Switchboard and customer call handling
• Exposure to Audio Visual and/or conferencing technologies

ROLE PURPOSE:

The Reception team is at the heart of the Bank, naturally being the face of the business. This is an ideal role for someone who is approachable, reliable and proactive. Someone with a flexible approach and a ‘can do’ attitude who enjoys teamwork and delivering strong customer service

RESPONSIBILITIES:

• Providing a first point of contact for all UTB’s external visitors
• Meeting room co-ordinator
• Meeting/greeting guests
• Providing refreshments and lunches
• Managing switchboard (all staff have DDI) and dealing with general enquiries
• Mailing – booking couriers, franking outgoing post and opening of post
• Managing Stationery and kitchen supplies; ordering/delivery
• Control of stock rooms and deliveries
• Control of document Archive collections and deliveries
• Staff/Meeting Room kitchens – maintain (incl dishwasher)
• Access Security (door passes and main reception)
• General Typing, Document Scanning & Filing support • Assisting company PA’s as and when required