Senior Recovery Case Worker

at  Mission Australia

• 2 Roles Available - Full Time and Part Time - Max Term to 30/06/2026
• Location: Botany, NSW
• Great Salary of $87,138 + Super + NFP Salary Packaging Benefits
• Make a meaningful difference to the lives of Australians in need
  Life at Mission Australia
  When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
  Your Opportunity
  Are you passionate about making a difference in peoples lives?
  Mission Australia is seeking a dedicated Senior Recovery Case Worker to support clients and colleagues of the Community Living Supports (CLS) program in delivering person-centred, culturally responsive care.
  This role involves working closely with individuals with complex needs, guiding them towards independence through tailored, collaborative case management plans and ongoing support. You will play a key role in supporting clients transition out of our service, empowering them to self-manage and access the resources they need.
  If you are ready to contribute to positive outcomes while upholding Mission Australia’s values, we encourage you to apply!

Your key responsibilities will be to:

• Provide person-centred case management in line with Mission Australia’s National Case Management Approach, with complex clients and review progression against case plan.
• Provide case management sessions with clients that are sensitive and responsive to, the cultural strengths and needs of each client.
• Assist clients while at the service through support intervention and referral to suitable services.
• Actively contribute to continuous quality improvement and the development, implementation and review of relevant service delivery practices.
• Assist clients in the process of transition out of the service into independence or other services.
• Build and maintain positive internal and external relationships, with community, government non-government services, Indigenous organisations, clients, and their family/caregivers etc.
• Undertake administrative tasks including statistics, reports, letters, plans and data entry in relevant client management system, etc.

Requirements for Success

• Hold a relevant degree or associate diploma with relevant experience is highly desirable
• Experience applying case management approach to clients.
• Demonstrated ability to manage a caseload of clients with complex needs.
• Demonstrated professional approach to the role including maintaining professional boundaries.
• Ability to provide specialised or complex therapeutic interventions and manage a caseload of clients who may have complex needs and multiple agency involvement.
• A sound understanding of recovery oriented practice and a proven ability to use this to positively support others on their recovery journey.
• A positive and person-centred approach with a strong guiding belief about everyone’s capacity to self-right and grow within and beyond their current circumstances.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email
talentattraction@missionaustralia.com.au
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at
Deadlycareers@missionaustralia.com.au

Your Benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax
• Free external, confidential counselling
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

How to Apply
send your application today!
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank yo

• Provide person-centred case management in line with Mission Australia’s National Case Management Approach, with complex clients and review progression against case plan.
• Provide case management sessions with clients that are sensitive and responsive to, the cultural strengths and needs of each client.
• Assist clients while at the service through support intervention and referral to suitable services.
• Actively contribute to continuous quality improvement and the development, implementation and review of relevant service delivery practices.
• Assist clients in the process of transition out of the service into independence or other services.
• Build and maintain positive internal and external relationships, with community, government non-government services, Indigenous organisations, clients, and their family/caregivers etc.
• Undertake administrative tasks including statistics, reports, letters, plans and data entry in relevant client management system, etc