DESCRIPTION

Company Overview
Norfolk Integrated Housing & Community Support Services (NIHCSS) is a collaborative initiative between Together for Mental Wellbeing and St Martins Housing, dedicated to supporting adults with severe mental health needs.
Job Types: Full-time Permanent
Pay: £26,510.37 / year (Basic Salary) plus £1,454.67 / year (Recruitment and Retention Allowance)
Summary
Our senior recovery workers provide highly individualised and intensive support to individuals with the most complex mental health needs in the Norwich locality area. The team supports clients who do not engage with statutory services - they may have multiple challenges including psychosis, substance misuse and dual diagnosis.
As a senior recovery worker within NIHCSS, you will focus on providing face to face, non-medical support, tailoring your involvement to the individual’s specific needs and goals through a person centred, recovery based approach. Your role will involve supporting individuals to engage with the NIHCSS Intensive Service and overcome barriers to accessing support. We know that working with people with serious mental health problems can be as rewarding as it is demanding. You will be dealing with unpredictable situations, challenging behaviours, and complex needs which can be taxing. So your attitude and aptitude are what is important to us!

SKILLS, KNOWLEDGE & EXPERTISE

Requirements:

• You will have excellent communication skills, be compassionate, respectful and value individual client’s needs.
• You will have the ability to recognise and manage challenging situations in a calm and empathetic manner, be resilient and emotionally intelligent.
• You must be able to drive and have access to a car that you are happy to use for work purposes as you will be taking clients to appointments.

Responsibilities:

• Assist clients in developing and implementing personalised care plans.
• Monitor clients’ progress and report any changes in behaviour or condition.
• Collaborate with multidisciplinary teams to ensure comprehensive care.
• Maintain accurate documentation of client interactions and progress notes.