JOB DESCRIPTION:
The Senior Recruiter II leads the development/design/delivery of effective talent acquisition and diversity strategies, plans and programs for a portfolio and acts as a subject matter expert in own area of expertise.
EDUCATION & EXPERIENCE:
- Undergraduate degree
- 7+ years related experience
- Expert knowledge of recruiting and employment practices
- Knowledge of federal and state employment laws
- Extensive recruiting experience in an HR setting or agency required
- Established network of contacts in Banking / financial services and executive circles preferred
- Expert interviewing experience required
- Proven ability to influence and hire candidates in highly competitive situations
- Expert ability to develop optimal relationships with associates, hiring managers and executive management
- Excellent negotiation and facilitation skills
- Excellent interpersonal relationship skills with the ability to develop relationships of trust, respect and credibility both with the external candidate and the internal customer
- Computer literacy and proficiency in common PC applications including internet recruitment tools
- Excellent written and verbal communications skills required
- Proven ability to source passive candidates and ability to build relationships with potential passive candidates for long term placements
- Proven experience and ability to create networks and utilize social media
- Ability to work independently
- Demonstrated experience in capturing data and building a database of market dataProven ability to prioritize competing responsibilities and assignments using sound business judgment without loss in productivity
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CUSTOMER ACCOUNTABILITIES:
- Acts as the Talent Advisor for a designated portfolio, informing talent decisions with acute knowledge of the organization and businesses supported, having deep expertise of external markets with an objective to continuously upgrade talent
- Manages end to end aspects of the recruitment process / specialized acquisition program
- Develops and executes innovative talent strategies, leveraging industry best practices and market data to proactively target qualified active and passive candidates to build a robust pipeline of diverse talent
- Advises business leads on talent market gaps and provides insights on alternate practices and opportunities
- Executes on determined plans and provides insight/ guidance to clients on benefits of approach
- Focuses on creating an optimal Hiring Manager and candidate experience throughout the recruiting cycle aligned to TD’s customer experience model
- Maintains expert knowledge of HR policies, procedures and programs as they relate to recruitment
- Cultivates strong relationships with HR partners, HR CoE’s and business stakeholders to understand current and future talent needs and provide consultation on optimal sourcing approaches
- Maintains, analyzes and leverages accurate recruitment metrics and reporting to inform sourcing and recruitment activities
- Consults with hiring managers
- Promotes TD brand in the marketplace through developing and maintaining strong candidate and industry networks
- Leads advertising and brand activities to attract talent, utilizing internet / intranet / social media and other recruiting tools as appropriate
- Represents TD in various recruitment functions as needed
- Generally interacts with executive level managers up to and including the most senior management layers
SHAREHOLDER ACCOUNTABILITIES:
- Prioritizes and manages own workload to meet SLA requirements for service and productivity
- Adheres to enterprise frameworks or methodologies that relate to activities for the talent acquisition function
- Follows and recommends internal and industry regulations and operating practices in completing and recording transactions for either the organization or candidates
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite of the Bank
- May lead special initiatives by representing TD/ the business internally and externally, as a subject matter expert
- Monitors and communicates the effectiveness of plans, programs, and practices related to own area of expertise
- Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with HR priorities
- Conducts internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
- Keeps abreast of and advice the team on emerging issues, trends, and evolving regulatory requirements in the discipline and assess potential impacts
- Ensures the prompt and thorough resolution of escalated issues
EMPLOYEE/TEAM ACCOUNTABILITIES:
- Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
- Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participates in personal performance management and development activities, including cross training within own team
- Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
- Contributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for your business area/function and the bank, both internally and/or externally
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PHYSICAL REQUIREMENTS:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel – Occasional
- International Travel – Never
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
WHO WE ARE:
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.