Senior Registry Officer at Westpac New Zealand

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Managed Fund Products, Registry Processes, Self-Leadership, Customer Service, Task Management, Teamwork, Communication Skills, Organizational Skills, Data Input Accuracy, Microsoft Word, Microsoft Excel, Microsoft Outlook

Industry

Banking

Description

Mō te tūranga | About the Role BT Funds Management (NZ) Limited (BTNZ) is the investment arm of Westpac in New Zealand, and one of New Zealand’s leading fund managers, with over $14 billion of funds under management as of December 2025. As a Senior Registry Officer, you’ll be part of our BTNZ Operations team, ensuring the efficient and accurate delivery of unit registry services. This role combines the core responsibilities of a Registry Officer with additional leadership support for our internal Registry Team Leaders. Your day-to-day will include overseeing and managing incoming work and driving operational excellence. As a Subject Matter Expert (SME), you’ll contribute to team development through cross-training and upskilling initiatives, handle escalations and complaints, perform second-level reviews, reporting and assist with other administrative tasks as required. If you’re detail-oriented, proactive, and passionate about delivering exceptional service, this is your opportunity to make a real impact in a dynamic and collaborative environment. Nā tāu rourou | What will you bring? Knowledge and understanding of Managed Fund products Knowledge of Registry processes Demonstrable self-leadership capability Excellent Customer Service skills Managing and prioritising multiple tasks, raising issues before they become critical Ability to work independently and in a team environment Excellent written and oral communication skills Excellent organisational skills and the ability to work under pressure Proficiency in Microsoft Word, Excel and Outlook High level of accuracy and speed with data input Westpac Hei Wāhi Mahi | Working at Westpac In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including: 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best Additional purchased leave options up to 4 weeks per year Banking benefits, insurance discounts and superannuation scheme Growth and development – we provide opportunities for development and promote internal mobility Recognition - we recognise and reward our star performers School holiday subsidy - help you balance work and family during school holiday 2 Volunteer days per year Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 24 January 2026 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.

Responsibilities

As a Senior Registry Officer, you will oversee and manage incoming work while driving operational excellence within the Registry Team. You will also handle escalations, perform second-level reviews, and assist with administrative tasks.