Description:
Position: Senior Relationship Manager
Reports to: Executive President, Regional/Area/City Executive, Sr. Loan Officer or Sr. Relationship Manager/Team Lead
Supervises: Loan Officers, Portfolio Managers, Client Service Assistants, and/or other staff as needed
Department: Lending
FLSA Status: Salaried Exempt – Administrative

QUALIFICATION REQUIREMENTS:

• Four-year degree or equivalent experience as a Relationship Manager, lender, retail banker, or other related position
• 8-10 years of consumer and/or commercial lending; management of a portfolio of business
• Proven sales and business development skills
• Extensive experience in various aspects of lending (such as consumer and commercial) or formal commercial credit training
• Excellent interpersonal, written, and verbal communication skills
• Ability to multi-task and prioritize
• Computer proficiency in MS Windows, Word, Excel, e-mail

PREFERRED QUALIFICATIONS:

• Bachelor’s or master’s degree in accounting, finance, or related business field
• Extensive experience in different areas of banking, lending, and/or relationship management
• Management experience
  Mountain Commerce Bank is an Equal Opportunity Employe

• Products and Service
  A. Seek out prospective new clients, both individual consumer and commercial, through leads, cold-calling, previous relationships, events, and other appropriate means.
  B. Serve as the primary relationship contact for clients and strive to offer extraordinary customer service by assisting with a variety of products and services, depending on each individual client situation.
  C. Assist clients as necessary with banking business (e.g. order new checks, replace lost debit cards, transfer money, research transaction errors, counsel clients on the use of online banking or bill pay, advise clients on budgeting and balancing their accounts, etc.)
  D. Listen to clients and match the best Bank products to their needs, including personal and business deposit accounts, treasury management services, consumer loans and lines of credit (HELOC), residential mortgage loans, small to medium size business term loans and lines of credit, consumer and business credit cards, merchant services and occasionally larger real estate loans, as well as other products that are appropriate.