Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
lululemon’s technology spend and portfolio has become increasingly complex and global - as a result, it has become critical to strengthen controls, increase visibility into spend, and give lululemon better oversight and influence on vendors. The Tech Vendor Management Office (TVMO) is a dedicated team that seeks to effectively manage technology vendor relationships and introduce appropriate control points within the vendor lifecycle to optimize vendor spend and maximize value from our technology vendors.

QUALIFICATIONS & SKILLS:

• Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• A Master’s degree is a plus.
• Minimum of 7-10 years of experience in vendor management, procurement, or a related field, with a strong emphasis on relationship management.
• Technical Skills: Proficiency Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint).
• Relationship Management: Exceptional interpersonal and relationship-building skills with the ability to establish rapport and trust with vendors and internal stakeholders
• Problem-Solving & Decision-Making: Strong problem-solving and decision-making skills, with the ability to identify and address challenges effectively.
• Market Awareness: Knowledge of the vendor landscape and industry trends

• Relationship Building: Establish and maintain strong, strategic partnerships with 20+ key vendor contacts at all levels to facilitate efficient communication and problem-solving.
• Stakeholder Collaboration: Collaborate with technology leaders and vendors to gain insights into vendor performance, gather feedback, and understand their product roadmaps. Leverage this information to develop and execute a comprehensive vendor relationship strategy that aligns with organizational technology goals and maximizes value
• Performance Management: Conduct quarterly business reviews with 20+ strategic vendors (Tier 1) to assess performance, identify improvement opportunities, and drive innovation. This includes owning the agenda, and oversight on deck preparation for these reviews, and ensuring accountability for action item completion by both vendor and internal stakeholders.
• Escalation management: Serve as a trusted advisor to both vendor and internal stakeholders, providing guidance and support during vendor-related issues.
• Support Tier 2-4 Vendor Reviews: Support Technology Directors in conducting business reviews with assigned tier 2-4 vendors, holding them accountable to established review cadences.
• Market Awareness: Stay informed about strategic vendor-related news and proactively communicate potential impacts to relevant stakeholders.
• Vendor segmentation : Support the team in conducting vendor segmentation/ tiering