Senior Relationship Specialist – Commercial Real Estate (CRE) at Georgia Banking Company

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial Banking, Commercial Real Estate, Customer Service, Loan Documentation, Wire Transfers, Treasury Services, Compliance, Operational Risk Controls, Account Support, Collateral Management, FIS Horizon, Communication Skills, Interpersonal Skills, Attention To Detail, Time Management

Industry

Financial Services

Description

Description Responsible for supporting two CRE Relationship Managers in providing exceptional, white-glove customer service to their portfolio of Commercial Real Estate clients. Partner closely with the Senior Relationship Assistant in handling client inquiries, processing loans, deposits, and wires, and ensuring adherence with compliance and operational risk controls. Specific Job Functions: Handle a high-volume of day-to-day customer inquiries via email, phone and in person in a timely and courteous manner. Provide account support and maintenance: opening/closing accounts, check orders, imaging, transfers, wires, and overdrafts. Process wire transfers in a dual control wire environment. Serve as the main point of contact for all deposit and treasury services related needs. Audit loan files for accuracy ensuring compliance with operational procedures. Provide administration support to the Commercial Real Estate team. Collect and review all required collateral information. Interact with attorneys to prepare, review and complete accurate loan documentation. Interact with third party vendors for Ordering of Commercial Appraisals, Environmental Reports and other loan due diligence as required. Requirements At least five years of Commercial Banking Experience in an RM support or client-facing role. Prior banking customer service experience in a fast-paced environment. CRE or Commercial Lending Assistant experience strongly preferred. Knowledge of loan closings and deposit ops preferred. Experience processing wires preferred. Knowledge of FIS Horizon knowledge preferred. Skills & Capabilities: Strong client-focus with excellent customer service, communication, and interpersonal skills. Values a sense of urgency around responsiveness and availability to meet business needs. Attentiveness to deadlines and details. Maintains a positive, patient and engaging demeanor with internal partners and clients alike. Must be a self-starter, team player, and adaptive.

Responsibilities

The Senior Relationship Specialist supports Commercial Real Estate Relationship Managers by providing white-glove customer service and managing client inquiries. They are responsible for processing loans, deposits, and wire transfers while ensuring strict adherence to compliance and operational risk controls.