Senior Release Manager

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

The Enterprise Data & Analytics (EDAP) team is at the heart of Sun Life’s digital transformation. We drive best-in-class data & analytics capabilities to the business to create better client experiences and business outcomes. Internal marketing communications that promote and advance our products and services are crucial to help drive awareness, investment, and adoption.
We are seeking an experienced communication and change management professional who is passionate about storytelling, creating engaging employee experiences and collaborating with stakeholders to deliver results. The successful candidate will bring a fresh, creative perspective to our work and will apply their skills in a variety of areas including team & key stakeholder communications, internal marketing communications, graphic design & layout, multi-channel marketing, data analysis, reporting, and research. This role reports to the Director, Communications & Creative Services.

• Be accountable of the team’s coordination on implementation day, ensuring diligent and efficient resolution of possible last minutes issues
• Develop common strategies for release governance across multiple departments and vendors to ensure there’s a proper structure in place to allow different project teams to coordinate releases efficiently
• Identify gaps including any DevOps tools insufficiencies
• Track an enterprise-wide release calendar in partnership with change management
• Measure release cadence and effectiveness
• Create common standards and formats for release playbooks and work with operations to standardize release decision-making
• Define common mechanisms for rollback and standards for capturing release-related performance indicators
• Communicate with delivery leaders, test managers, development managers, and IT operations project and Agile Teams.
• The RM must have the confidence to manage up and provide reporting as well as meeting updates to senior IT management and line of business.
• Development of the Release Management Policy, Standards and processes as well as the integrated release schedules and plans.
• Produce Deployment, Run Books, Implementation Plans and Weekly Release Reporting
• Manage risks and resolves issues that affect release scope, schedule and quality
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Govern and help coordinate integrated releases, the number of releases to production will increase with the introduction of Agile and DevOps
• Measure and monitor progress to ensure application releases are delivered on time, within budget and quality
• Work with DevOps Specialist to understand impacts of branches and code merges
• Continually work towards making improvements in the release process
• Develops scripts and automation tools used to build, integrate, and deploy software releases to various platforms
• Assist development team to resolve the build and release issues.
• Coaching teams in effective use in ongoing adoption of build and deployment best practices.
• Assisting with prioritization and resolution of defects/bugs.
• Lead efforts to increase Release automation management.
• Create and manage build and deployment implementation/release plan and schedule.
• Support the application release from end to end to ensure releases are implemented on time and on budget.
• Assume overall responsibility for release package artifacts and delivery.
• Prepare status reports for management and stakeholders