Senior Renewal Manager at FASTMARKETS COMMODITIES SINGAPORE PTE LTD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Consultative Selling, Lead Qualification, Pipeline Management, Upselling, Cross-selling, Customer Retention, Strategic Planning, Market Analysis, CRM Management, Negotiation, Product Adoption, Business Development, Relationship Building

Industry

Information Services

Description

Company Description Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond. Job Description The Role The position is ideal for experienced sales professionals looking to take on the exciting challenge of working with key SME clients. As a Senior Renewal Manager, you will manage a portfolio of high-growth SME accounts, leveraging your industry expertise to provide consultative solutions and uncover opportunities for upselling and cross-selling. You will also contribute to new revenue initiatives, driving innovation and long-term account growth while collaborating with internal teams to optimize processes. Principal Accountabilities Account Management & Client Support High-Growth Account Management: Oversee a portfolio of high-growth and high-value SME accounts, ensuring meaningful enrichment and retention through strategic engagement. SME Portfolio Partnership Ownership: Take ownership of your SME portfolio, with the objective of positioning Fastmarkets as a strategic partner at scale. Key Account Planning, Engagement & In‑Year Value Delivery: For designated key SME accounts, develop and execute robust account plans focused on growing or protecting the partnership throughout the year. This includes driving a higher volume and cadence of proactive customer touchpoints, delivering additional in‑year value through insights, usage guidance, and consultative engagement, and ensuring clear execution against defined growth or retention strategies. First-Year Renewal & Adoption Management: Closely manage first‑year renewals, working proactively with customers to ensure strong product adoption, usage, and value realization during their first year with Fastmarkets, reducing early churn risk and setting the foundation for long-term retention. Revenue Growth & Strategy Upselling & Cross-Selling: Proactively identify opportunities for product and user expansion, securing incremental revenue and maximizing account value. Revenue-Generating Initiatives: Execute and manage new initiatives aimed at generating incremental revenue, driving innovation, and expanding market opportunities. Strategic Pipeline Ownership: Plan and manage your pipeline with a focus on long-term account growth, developing and implementing proactive strategies. Consultative Selling & Leadership Consultative Selling: Act as a trusted advisor, using in-depth product and industry knowledge to address client needs and create additional value. Leadership & Collaboration: Share best practices with team members, collaborate with internal teams, and help optimize processes and outcomes. New Business Lead Management Lead Qualification & Prioritisation: Qualify inbound and internally generated leads within defined SLAs, assessing customer use case, need, budget, and buying authority to ensure a high-quality pipeline and accurate CRM management. Efficient Sales Execution: Engage leads quickly and progress opportunities through a structured, efficient sales process, ensuring timely follow-up, clear discovery, and effective pipeline progression. Use-Case Discovery & Product Positioning: Conduct consultative discovery to understand customer workflows and needs, positioning the most relevant Fastmarkets products and solutions aligned to the customer’s use case. Pricing & Commercial Discipline: Ensure customers are priced correctly according to scope, usage, and commercial guidelines, maintaining revenue integrity while clearly communicating value. New Logo Conversion: Convert qualified leads into first-year customers, managing early-stage engagement through to proposal, negotiation, closed won, onboarding and adoption Lead Nurturing: Maintain ongoing communication with early-stage or longer-term prospects to build relationships and develop future opportunities. Qualifications We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on. KNOWLEDGE, EXPERIENCE AND SKILLS We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly. A minimum of 5 years of sales experience Proven record of over-achieving sales targets Strong product and industry knowledge of the markets we serve Experience in Account Management, ideally with high-growth SME clients Excellent English proficiency, both written and verbal If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway. Additional Information Our Values Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are: METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer-centric in all that we do COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements. You’ve read a little about us – now it’s over to you! If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day. It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great. Department: Commercial Employment Type: Permanent

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Responsibilities

Manage a portfolio of high-growth SME accounts to drive retention, upselling, and cross-selling opportunities. Execute strategic account plans and lead generation initiatives to expand market presence and ensure long-term revenue growth.