Senior Renewals Rep at Expansion Capital Group

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Communication Skills, Problem Solving, Relationship Building, CRM Experience, Negotiation Skills, Self-Starter, Detail-Oriented, Team Environment, High Energy, Client Management, Task Prioritization, Innovative Thinking, Customer Support, Metrics Tracking, Proposal Preparation

Industry

Financial Services

Description

Description Reports to: Renewals Sales Manager Classification: Full Time, Non-exempt JOB DESCRIPTION Summary/Objective Renewals Representatives will learn our products, markets, industry and the sales process and skills. These individuals will be a direct point of contact for our customers to assist in product and application inquiries, expediting the sales process and following through with customer requests. Essential Functions Utilize the customer journey to support clients in product renewals and inquiries Act as an account manager by establishing, building, and maintaining relationships with our clients Track, report, and review key metrics and trends to proactively deepen a book of business Act resourcefully and in an innovative way to solve problems and complete tasks Quote prices, prepare proposals and provide information regarding terms of sales Throughout the qualification process, you will learn to identify the specific needs of clients and how ECG products meet those needs Reach out to inactive clients to find out their experience and attempt to bring them back to ECG for any future financing needs Report to management on client relationships, pipeline, forecasts and new prospects Develop relationships with clients Requirements Required Education and Experience Highly motivated self-starter with a competitive attitude who expects to win Process and detail-oriented problem solver The ability to manage and prioritize many tasks and deliverables simultaneously Accustomed to and comfortable with working in a team environment 1-2 years of prior sales experience Excellent written and verbal skills CRM experience Strong interpersonal, oral and written communication skills Keen intelligence and negotiation skills High-energy, relationship expert Ability to hunt down new opportunities from inactive/past customers A desire to grow professionally Supervisory Responsibility This position does not have any supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Responsibilities

The Senior Renewals Rep will act as a direct point of contact for customers, assisting with product renewals and inquiries. They will also track key metrics and develop relationships with clients to deepen the book of business.