Description & Requirements

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Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it. 

About the opportunity  

Reporting to the Deliveries Reporting Manager, the Senior Reporting & Data Insights Analyst plays a critical role in driving data-led decision making across Australia Post’s Network Operations function. You'll develop innovative reporting solutions, automate dashboards, uncover actionable insights and leverage emerging technologies to improve operational performance. Working closely with operational, finance and leadership stakeholders, you'll translate complex business challenges into meaningful analytical solutions that enhance efficiency, performance and customer outcomes.

You’ll also  

• Develop, maintain and optimise automated reports, dashboards and reporting solutions to support key business decisions.
• Analyse large and complex data sets to identify trends, operational improvement opportunities and performance insights.
• Partner with stakeholders across the business to understand challenges and deliver impactful, data-driven solutions.
• Drive automation, process improvements and the adoption of new technologies, including AI-enabled solutions, to enhance reporting capability and efficiency.
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About you  

You are a curious and commercially minded analyst who enjoys solving complex problems through data. You thrive in fast-paced environments, can confidently communicate insights to both technical and non-technical audiences, and enjoy partnering with stakeholders to influence decisions. With a passion for continuous improvement and innovation, you're always looking for smarter ways to use data and technology to create value for the business.

You’ll also   

• Bring experience analysing large and complex data sets, with strong skills in SQL, data visualisation and reporting tools such as Power BI, Tableau or Looker.
• Have experience working with cloud-based data platforms and modern analytics tools, ideally within a logistics, supply chain or operational environment.
• Demonstrate strong stakeholder engagement, communication and problem-solving skills, with the ability to translate business requirements into practical analytical solutions.

What else is in it for you? 

• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you 
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week 
• Opportunities for growth and development through formal programs or mentorship 
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources 

All walks, one route 

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose. 

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415.