Senior Research Analyst at The Salvation Army

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Research, Evaluation, Data Analysis, Statistical Analysis, Mentoring, Project Management, Communication, Stakeholder Engagement, Qualitative Research, Quantitative Research, Continuous Improvement, Ethical Research Practices, Team Leadership, Report Writing, Data Synthesis, Training

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the role Reporting to the Executive Manager, Research and Outcome Measurement, this role plays a pivotal part in shaping how The Salvation Army understands and improves its impact across Australia. As a Senior Research Analyst, you’ll lead and mentor small teams of researchers to deliver high-quality research, evaluation, and outcomes measurement projects. Your work will help drive evidence-informed practice that supports people experiencing hardship and injustice. This is a dynamic, purpose-driven role within a supportive, cross-disciplinary team—ideal for someone who leads with integrity, curiosity, and a commitment to continuous learning. This is a full-time, maximum-term maternity leave cover role until July 2026, with salary aligned to SCHADS Level 6. This is a hybrid position, offering a mix of working-from-home and in-office. You can be based in either Melbourne (Blackburn, VIC) or Sydney (Redfern, NSW). How you will make an impact Lead or supervise the design and delivery of research, evaluation, and outcomes measurement projects that inform service improvements and strategic decision-making—ensuring they are completed on time, within budget, and to a high standard. Mentor, guide, and support geographically diverse team members to achieve project goals and foster continuous improvement and learning. Conduct fieldwork, focus groups, workshops, training, interviews, and surveys according to best practice. Analyse and synthesise qualitative and quantitative data, identifying trends and patterns to provide valuable insights and recommendations. Conduct statistical analysis using Microsoft Excel and/or software such as SPSS within agreed deadlines. Ensure ethical handling of sensitive and confidential data. Produce high-quality reports, literature reviews, and communication materials that clearly convey findings and recommendations. Identify and address team performance issues, escalating to the Manager as needed. Engage stakeholders through clear, compelling presentations and updates. Build strong relationships with internal teams, frontline services, and external partners to support project success. Coordinate resources and travel logistics to keep projects on track and within budget. What you will bring Minimum 3 years’ experience in qualitative and quantitative research, evaluation or impact measurement. Minimum 2 years' experience leading or mentoring teams in research, evaluation, or data analysis. Proven ability to manage multiple projects simultaneously in complex environments. Strong skills in translating research findings into actionable insights. Strong written and verbal communication skills, including the ability to engage stakeholders and present complex data clearly. Intermediate to advanced skills in Excel and statistical software (e.g. SPSS, R, SAS). High attention to detail, initiative, and self-motivation. Bachelor or Postgraduate degree in Statistics, Social Sciences, Health, Community Services, Social Work, or a related field. Desirable Experience in the not-for-profit or community services sector. Understanding of trauma-informed and ethical research practices, especially when working with vulnerable populations. A valid Working with Children Check may be required depending on project assignments. Please ensure your application addresses the selection criteria and the key requirements outlined in the ‘How You Will Make an Impact’ and ‘What You Will Bring’ sections. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

Lead and supervise the design and delivery of research, evaluation, and outcomes measurement projects. Mentor and support team members to achieve project goals and foster continuous improvement.