Oh what a feeling!
We are so much more than just the sum of our parts. Our strength comes from working together, sharing ideas to always find new ways to progress. Together, we are Toyota.
At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs and our annual Women’s Conference.
Together, we are Toyota.

Toyota Motor Corporation Australia is well-recognised for offering:

• Fully maintained motor vehicle including insurance and fuel
• 14% superannuation with subsidised income protection, life and total disability insurance
• Annual contribution to your private health insurance worth over $1800
• Significant family vehicle lease and purchase discounts
• Flexible hours and workspaces, with a hybrid of working from home and in the office
• Wellness facilities – free onsite gym, end of trip facilities
• Free car parking and discounted onsite cafe
• Free onsite primary school holiday program
• 10 days paid domestic and family violence leave
• Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership
• Paid volunteer days to support your community and matched giving program
• 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and superannuation paid on unpaid parental leave

What you’ll contribute to
An exciting opportunity has arisen for a Senior Research Specialist, to join our National Marketing division in a Max Term role until 4th September 2026.
The National Marketing Division is responsible for planning, coordinating, and executing all national marketing activities, including brand management, internal and external communications, digital marketing, public relations, and guest relationship management. Its goal is to position Toyota as the preferred brand for guests throughout the entire product lifecycle and beyond, while supporting the achievement of sales volume, market share, and profitability targets.
The Senior Research Specialist is responsible for overseeing consumer research studies, generating strategic insights and recommendations to support business decision-making, and leading customer research initiatives via internal platforms or in collaboration with key external insight partners. This role plays a critical part in shaping long-term marketing and product volume strategies, contributing to TMCA’s brand goals, sales volume, and profitability targets, while also providing valuable intelligence to support other divisions in their decision-making processes.
This position is based in Port Melbourne with flexible work arrangements available.

How you’ll make an impact

• Responsible for managing both ad-hoc and ongoing consumer research studies, such as brand tracking, advertising effectiveness, business performance, pricing, and product and offer optimization. This includes developing agency briefs, contributing to the design of qualitative and quantitative research tools, overseeing key project timelines, and preparing comprehensive insight reports to share findings across various departments and stakeholder groups.
• Develop strategic insights and recommendations by analyzing multiple data sources to address emerging business questions. This may involve using analytical platforms such as Q and SPSS to synthesize data. The role also includes responding to ad-hoc requests from various areas of the business to support timely and informed decision-making.
• Maintain and manage internal knowledge platforms and PowerBI dashboards to enhance accessibility and drive utilization of key research studies, ensuring insights are readily available across the business.
• Lead and manage customer research activities within a community panel platform, including questionnaire development and programming, as well as the creation of insight reports.

Your attributes – if you’ve got one or more, we’d love to hear from you!

• Tertiary qualification in business, marketing, insights, or a related field, or equivalent professional experience.
• Strong background and experience in qualitative and quantitative research in a similar role.
• Solid understanding of market research principles and methodologies, including data collection, analysis, and interpretation.
• Proven ability to oversee and execute large-scale research initiatives, such as brand studies, Voice of the Customer (VoC) programs, and syndicated research projects.

Make your impossible, possible & apply today! Job ad closes: 12th June 2025.
You’re welcome to find out more by visiting our careers page:
www.toyota.com.au/careers
.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use.
We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.
Toyota is an endorsed employer for all women; check out our benefits directly at WORK180.
We don’t require a cover letter or selection criteria to be addressed.
Come with us and help create the future.
Primary Location
Port Melbourne - 155 Bertie Street
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Please refer the Job description for details