Senior Residential Aide (The Monument) at GODDARD RIVERSIDE COMMUNITY CENTER

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

47000.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cultural Awareness, Client Centered Care, Communication Skills, De-escalation Techniques, Record Keeping, DHS Requirements, Multitasking, Organizational Skills, Detail Oriented, Compassionate, Personable, Team-oriented, Microsoft Office, Database Management, Food Safety, Trauma Informed Care

Industry

Non-profit Organizations

Description

Job Details Job Location: The Monument- Emergency Capacity Site - New York, NY 10025 Position Type: Full Time Salary Range: $43,000.00 - $47,000.00 Salary/year Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard’s newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community. The Monument is an emergency capacity transitional site located in Manhattan in the Upper West Side. Position Summary: To serve as lead RA for the scheduled shift and is responsible for assuring the general welfare and safety of the residents, staff, and the facility. The Senior RA is expected to ensure quality service deliverables by overseeing the daily residential services and inspections, in order to ensure that all residents’ goals, targets, and performance outcomes are met on a daily/weekly/monthly basis. Residential Aid staff are the first welcoming face new families are greeted by! Schedule: Tuesday-Saturday 3pm-11pm (35hrs per week) Salary Range: $43,000-$47,000 Bilingual: $45,000-$47,000 Non-bilingual: $43,000-$45,000 Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account. Roles, Responsibilities, and Essential Duties Roles, Responsibilities, and Essential Duties Serve as the Senior Residential Aid and ensure all RA responsibilities are being conducted effectively and efficiently based on agency protocols. Assist in the monitoring and development of resident’s daily independent living skills. Monitor and ensure quality intake services are being provided to clients. Cultivate professional and positive relationships with residents. Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally aware, and strengths-based approaches. Assist Case Managers with groups as needed Perform and confirm all daily room and bed inspections are taking place. Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary. Work collaboratively with building staff to assist tenants and ensure tenant safety. Document incidents onsite in CARES and send to Goddard Incident Report Committee. Report any concerns on quality service deliverables to management in a timely manner. Monitor common areas to ensure proper usage. Conduct intakes during evenings, overnights, and weekends as needed. Document in CARES intake system and ensure all clients are admitted in a timely fashion. Provide daily food service and ensure food delivery is stored immediately. Help maintain the cleanliness of the building and monitor common areas. Participate in staff meetings where resident issues, operations, policies, procedures, and program outcomes are discussed. Work some holidays to ensure proper coverage of residence. Other duties as assigned. Qualifications/Educational Requirements High School Diploma or GED required. Experience in shelter or residential setting. Fluency in English and any language required to effectively meet the linguistic needs of our diverse resident community is essential. A Food Protection Certificate will be required during first few weeks of hire. F-80 certification will be required within first 3 months of hire. Skills, Knowledge and Abilities Cultural awareness and understanding of client centered care. Passion for working with individuals and families who are in transitional housing. Excellent communication skills, able to utilize de-escalation techniques. Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner Knowledge of DHS requirements and protocols. Ability to deal with sensitive issues with diplomacy and discretion. Must be able to multitask with strong organizational skills. Detail orientated and systems savvy. Compassionate and personable Team-orientated Computer Skills: To perform this job successfully, an individual should be: Proficient in Microsoft Office programs including Outlook, OneDrive Excel, etc. Able to use or learn multiple databases including CARES. Physical Requirements: Frequent bending, kneeling, walking, climbing and lifting to 50 lbs. Work Environment Onsite within a residential building Designated kitchen area to serve food. Occasional visits to client rooms We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Responsibilities

The Senior Residential Aide is responsible for ensuring the general welfare and safety of residents and staff, overseeing daily residential services and inspections. They also assist in developing residents' independent living skills and monitor the quality of intake services.