About the job

Senior Restaurant Manager - Hakkasan Mayfair

Hakkasan Mayfair, part of the internationally renowned Hakkasan Group is seeking an experienced Senior Restaurant Manager to join our team.

We're looking for an individual who thrives in a fast-paced, luxury environment, and knows how to bring the very best out of both people and service.

This is an opportunity to play a key role within a world-class brand, leading a talented front-of-house team and delivering exceptional guest experiences in a fast-paced, high-performing environment.

Key ResponsibilitiesAs Senior Restaurant Manager, you'll be a visible leader on the restaurant floor, setting the pace for service while coaching and developing the front-of-house team.

• Lead the day-to-day front-of-house operation, ensuring exceptional service and a seamless guest experience
• Be a visible and inspiring leader on the floor, setting the standard for service excellence and team performance
• Build lasting guest relationships, anticipating needs and resolving feedback with confidence and professionalism
• Take ownership of service planning, including floor layouts, team deployment and operational readiness for each shift
• Oversee opening and closing procedures, ensuring accurate cash handling, effective handovers and operational compliance
• Coach, mentor and develop front-of-house team members and junior managers, creating a culture of accountability and continuous improvement
• Support recruitment, onboarding and training, helping to build and retain a high-performing team
• Drive operational efficiency through effective stock control, cost management and continuous improvement
• Use operational and sales performance data to identify opportunities to improve productivity, revenue and guest satisfaction
• Ensure full compliance with Health & Safety, Food Safety, COSHH, licensing requirements and company standards
• Collaborate closely with the reception, kitchen and wider management teams to deliver a consistently smooth and efficient service
• Support business initiatives, promotions and guest engagement activities that enhance the overall dining experience

What We’re Looking For

• Proven restaurant management experience within luxury hospitality, fine dining or premium lifestyle venues
• A track record of leading high performing front-of-house teams in busy, quality-driven environments
• An inspiring leader who develops people and builds engaged teams
• Strong commercial awareness with experience managing labour, costs, and operational performance
• Exceptional guest engagement skills with the confidence to build lasting relationships
• Calm, decisive and hands-on under pressure
• Excellent communication and organisational skills
• Flexibility to work evenings and weekends

• Benefits50% discount across all our restaurants, including takeaway
• Competitive training, development and international career opportunities
• Employee Assistance Programme
• Enhanced maternity and paternity leave
• Life assurance
• Refer a Friend bonus of up to £750
• Christmas, Chinese New Year, birthday and long-service recognition
• Charity, community, and sustainability inititaitves

If you're ready to take the next step in your hospitality career, we'd love to hear from you.

Benefits found in job post

Paid paternity leave

• Requirements added by the job poster • Authorized to work in United Kingdomy.