Who we are:

We make wishes come true – our mission is to enrich our customers' lives and realize their dreams with our financial services. We don't see ourselves as a typical bank, but as a vibrant community of innovators who aren't afraid to break new ground

. We are all committed to impactful issues like sustainability and digitalization – whether at our headquarters in Stuttgart, our branch in Offenbach, or across Germany in our 21 branches.

At Creditplus, we think bigger, benefiting from synergies with our (inter)national sister companies and business units under the umbrella of Crédit Agricole. As you can see, we still maintain a family atmosphere: With appreciation and team spirit, we work hand in hand to innovate financial services. And we celebrate both big and small successes together. Goodbye monotonous workday. Hello, things can happen.

For our

Anti-Fraud department in Stuttgart , we are looking for a

Senior Retail Banking Fraud Expert (m/f/d) to join us as soon as possible on a full-time basis.

We are expanding our product portfolio, which creates entirely new requirements for secure, efficient, and future-proof processes related to payment transactions and transaction monitoring.

To manage this professionally, we are expanding our anti-fraud department – ​​technically, organizationally, and professionally. To this end, we are creating this new key position: We are looking for someone who has already successfully led the development or expansion of a fraud management system at another bank and would like to contribute this expertise to our team.

What you will be working on

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• Development and enhancement of effective fraud prevention processes in retail banking, including real-time transaction monitoring.
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• Definition, maintenance and optimization of rules, KPIs and SLAs for controlling fraud detection quality
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• Analysis of suspected fraud cases and management of operational processing in accordance with Section 25h of the German Banking Act (KWG).
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• Participation in bank-wide projects for the introduction and improvement of IT systems, products and fraud detection tools.
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• Close cooperation with internal departments as well as external investigative authorities, service providers and partner banks
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• Creation of analyses, reports, process documentation and work instructions
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• Professional guidance and training of (junior) colleagues as well as promotion of knowledge transfer within the team
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• Identification of process risks and vulnerabilities outside of fraud prevention to strengthen the overall control landscape
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What you bring

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• Several years of professional experience with relevant qualifications in fraud prevention at banks or payment service providers, particularly in the area of ​​current accounts and credit and debit cards, is required.
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• Excellent understanding of transaction monitoring, card and payment processes, and bank-wide processes in retail banking.
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• Experience in building fraud prevention systems in retail banking
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• A high affinity for IT and experience with fraud detection systems and data analysis (e.g., SAS) are desirable.
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• Strong analytical and structured work style, as well as motivation to continuously improve processes.
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• Enjoyment of independent decision-making, taking responsibility and professional leadership without a disciplinary role
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• Communication and teamwork skills, especially in dealings with internal stakeholders and external authorities
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• High integrity, trustworthiness and professional discretion as the basis of your work
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• Excellent German skills and good to very good English skills
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What you can look forward to

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• 30 days of vacation and not to forget: the two additional bank holidays on December 24th and 31st.
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• On top of that: holiday and Christmas bonuses, annual bonus, employee savings plan, company pension scheme and participation in shares at special prices.
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• Early bird or night owl? Flexible working hours with an attractive flexitime model and up to 60% mobile working.
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• Whether soft skills or technical know-how: We offer a diverse range of further training opportunities.
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• Health: Our employees are important to us - therefore we support their physical and mental health with various health offers such as preventive check-ups and health days.
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• Before work, during breaks or after work: Train for free in the gym on our company premises
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• Togetherness counts: Numerous CSR projects for a better community.
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• Work & Life: Referral to childcare services in cooperation with pme Family Service
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• Events for employees: Get to know your colleagues from other departments and branches better at our company events.
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• Other attractive employee benefits: bicycle leasing, employee loans, corporate benefits, free water and coffee, subsidy for the Germany ticket, employee referral program
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We look forward to hearing from you!

Creditplus Bank AG

People & Culture

Ms. Zehra Blume

Augustenstraße 7

70178 Stuttgart

Our recruiter Zehra Blume will also be happy to provide you with preliminary information at zehra.blume@creditplus.de.