Senior, Retail Experience Development at KEON
, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strategic Thinking, Retail Experience, Operational Excellence, Creative Problem-Solving, Communication, Project Management, Consumer Insights, Cross-Functional Collaboration, Negotiation, Prioritization, Market Dynamics, Digital Marketing, Consumer Journey Mapping, Retail Operations, Sport Culture, Fashion

Industry

Description
Reports to: Staffing Director Location: New York City, NY Classification: Exempt Duration: 5 months WHO WE ARE      We are Thesis. Proudly headquartered in Portland, OR, while serving clients globally for over 20 years. Thesis is a creative agency that drives business success through marketing across technology, strategy and operations.   THE JOB As a Senior, Retail Experience Development, you will be embedded with our client partners in Beaverton, OR, supporting strategic, tactical, and operational initiatives. You’ll play a key role in the development and execution of retail elevation strategies across consumer experiences both in-store and online with a specialized focus across account partners. You will partner with marketplace leads to align strategy, priorities and translate consumer insights into actionable consumer journey experiences. This role is multifaceted, blending retail experience, operational excellence, strategic thinking, and creative problem-solving in a fast-paced environment.  AS A PERSON, YOU ARE: * A strategic partner. You have an intimate understanding of external stakeholders and internal business operations, and use this expertise to chart the path forward.  * Retail obsessive. Passionate about retail, the consumer, sport, signage, and building the world’s greatest shoe brand. You have a strong retail background and experiences that give you the confidence to hit the ground running.  * Tactful. You excel in building healthy, successful relationships with your teammates and clients alike. You manage and resolve conflicts and challenges through proactive feedback, kind conversation, and problem solving.  * An experienced leader and collaborator. You employ your past experiences to effectively guide and inspire, empowering a cross-functional team to recognize need and proactively solve.  * An expert negotiator. You are experienced and successful at anticipating and proactively solving challenges through data-informed action and remain composed, assured, and effective under pressure.  * Perceptive. You can read a room and stay one step ahead of potential risks and opportunities — all whilst cultivating and upholding critical relationships.  * An Excellent Communicator. You will work closely and effectively with cross-functional teams. * A Master at Prioritization. You handle competing priorities with grace, and follow through on projects to timely and successful completion.  IN THIS ROLE, YOU WILL:   * You’ll be responsible for developing and executing retail elevation strategies for the Nike consumer experience online and in-store with strategic wholesale partners. * Direct partnership and collaboration with marketing focused teams, bringing to life both seasonal and seasonless initiatives for three strategic growth areas; Running, Soccer, and lifestyle footwear and apparel. * From researching shopping behaviors, piloting new retail concepts, scaling proven concepts, to working with our digital & service teams, you’ll work cross-functionally to bring the best of the Brand to life in our doors. * Align strategy with internal organization’s strategy and priorities. * Obsess the consumer and share insights into shopping behaviors across our partner’s retail ecosystem. * Adopt and adapt retail excellence principles to win with seasonal & seasonless initiatives. * Translate consumer insights into actionable consumer journey experiences. * Become a marketplace expert to lead the ideation and creation of consumer-right experiences to deploy in our marketplace. * Foster a test & learn approach, together with multiple internal teams and teammates. * Results-orientation: set up initiatives for success by ensuring they are focused on the right KPI’s and then help track and deliver against them. AS FOR EXPERIENCE, YOU NEED: * 5+ years of experience across marketing, retail operations, digital marketing and / or digital UX.  * Excellent communication, project management and organizational skills to drive complex initiatives from concept to execution.  * A strong background in retail and a deep desire to build the brand’s retail presence and enhance the consumer experience in stores.   * Demonstrated ability to lead cross-functional teams and align stakeholders around strategic priorities and consumer journey mapping.  * Deep understanding of marketplace dynamics, retail operations, and end-to-end consumer experience lifecycle. * Proven experience developing and executing integrated retail marketing strategies across both in-store and digital environments.  * Understanding of your local market from a consumer and retail landscape lens. * Passion for sport, culture and fashion. * Retail experience-informed confidence to launch from the start and hit the ground running with a short learning curve.   * Knowledge or strong interest in existing trends within running, soccer, or sportswear culture. * Ability to travel up to 25% of the time. WORK ENVIRONMENT AND PHYSICAL DEMANDS The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements. * Using standard office equipment, computers, and related technology. * Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse. * Bending, reaching, lifting, pushing, and pulling up to 25 pounds. * Occasional travel is anticipated for this role. * Thesis operates using a flexible hybrid model, work occurs remotely two days/week and in the office three days/week. * As a proud B-Corp, Thesis prioritizes candidates based in the Portland Metro area to allow for a hybrid working set-up in our beautiful office in NW Portland. EEO STATEMENT Workplace equity is not a single checkbox. It's a vital way of thinking, working, and moving through the world. At Thesis, we prioritize diversity, equity, and inclusion. You'll see this in our hiring practices, growth projects, and workplace programs — because our agency, our work, and our society are better when diverse perspectives come together. Thesis is committed to the full inclusion of all qualified individuals. As part of this commitment, Thesis will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Thesis Human Resources as HR@Thesis.Agency for more information. VALUES Be Lean, Take Action: We believe in thinking big, rolling up our sleeves, and getting the job done. And while we love a good plan, we believe in using process as an engine, not a brake. Say What You Mean, Mean What You Say: We’re all here to learn, grow, and evolve together, which requires connecting, conflicting, and embracing. Honesty and ideas are welcome; ego is not. Show Up Fully: We invite you to bring your whole self to work — your perspective, cultural background, lived experiences — while creating room for others’ strengths to complement your own. What makes you remarkable is welcome at Thesis. ENCOURAGEMENT Above all, be hungry to learn and grow beyond this job description. Research shows that women and people of color often only apply for jobs if they meet 100% of the qualifications. We understand experience can manifest in different ways, and we want to hear about it. We also know the confidence gap [https://leanin.org/women-in-the-workplace] and imposter syndrome [https://www.verywellmind.com/imposter-syndrome-and-social-anxiety-disorder-4156469#:~:text=%EE%98%82-,Description,up%20to%20%E2%80%9Cgood%20luck.%E2%80%9D] can get in the way of meeting spectacular candidates. So, please don’t hesitate to apply. We’d love to hear from you.
Responsibilities
Develop and execute retail elevation strategies for the Nike consumer experience online and in-store. Collaborate with marketing teams to implement initiatives for strategic growth areas such as Running, Soccer, and lifestyle footwear and apparel.
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