HI THERE! THANKS FOR STOPPING BY

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Senior Retail POS Partnerships Project Manager to join our Partnerships team in North America. You will be at the center of Lightspeed’s growing Retail App Store ecosystem. You’ll lead integration onboarding, enhance the developer experience, and collaborate closely with partners to ensure best-in-class integrations that drive business impact. You’ll act as the bridge between technical teams, product, and partnerships—ensuring we continue to scale strategically with high quality.
This role is ideal for someone with a strong technical foundation, experience in SaaS or retail tech, and a passion for enabling partner success through scalable solutions.

WHO WE ARE:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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• Define and maintain the App Store integration and developer experience roadmap in collaboration with Product, Sales, and Partner teams.
• Manage the onboarding lifecycle for new integration partners from exploration to deployment.
• Lead technical conversations with partners to scope and support integration development.
• Ensure integration quality by validating UX, technical fit, and performance prior to go-live.
• Act as a technical point of escalation for partner issues not resolved by API Support.
• Maintain up-to-date guides, documentation, and best practices for integration partners.
• Monitor and reduce developer friction by improving the Developer Experience and lowering support volume.
• Support Partner Managers with product/technical insights and collaboration during GTM planning.
• Track partner pipelines and manage project workflows for timely delivery.