At Work Authority we have over 80 years of experience meeting individual and industrial safety footwear needs. Our retail chain of stores across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are serious about safety, we are looking for you to join our team of safety experts.
You will provide an exceptional customer experience to all customers by promoting our products and providing fast, friendly, and knowledgeable service. The successful candidate must be available to work (but not limited to) evenings, weekends, and weekdays.
You will also:
· Provide outstanding customer service from initial greeting to the final sale.
· Assess customer needs and provide expert advice about available products.
· Prioritize sales and customer service ahead of all operational activities.
· Demonstrate features and benefits of any product which may complement the sale.
· As part of the store team, maximize store sales by consistently delivering an exceptional customer experience.
· Close sales positively to build customer relationships.
· Continually increase knowledge of products, services, promotions, events, and store layout.
· Assist with store merchandising, returns, and ensure the store is safe, clean, and well organized.
· Understand and follow all pertinent store operations policies and practices including customer service, loss prevention, and problem resolution.
· The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

SKILLS FOR SUCCESS

· Must have 1-2 years retail experience.
· Good decision-making abilities and problem-solving skills.
· Excellent communication skills; strong sense of customer service.
· Highly motivated, enthusiastic, and willing to take on new challenges.
· Mature attitude and a strong work ethic are essential.
· Excellent team player and able to work with people on all levels.

Please refer the Job description for details