WHO WE ARE

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 400,000 businesses and more than 2 million employees.

THIS ROLE

As our Senior Revenue Operations Analyst, you’ll be part of the Revenue Operations team and will thrive on driving impact and shaping the future of sales operations, contributing significantly to our goal in being the world’s largest employment platform.
This isn’t just a job – it’s an opportunity to be at the heart of a fast-growing SaaS company, working alongside a high-performing team to unlock new levels of efficiency, insight, and innovation.

Your key focus areas will be:

• Designing and refining sales processes to improve efficiency and scalability of our global sales teams
• Building and maintaining dashboards and reports to track key sales metrics such as pipeline health, conversion rates, win/loss rates, sales cycle length
• Overseeing the Salesforce CRM and ensure it’s optimized for the sales team’s needs
• Implementing strategies to improve pipeline velocity and conversion rates

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• Proven Experience: 3+ years in Sales Operations, ideally within a high-growth SaaS environment.
• Tech-Savvy: Expertise in Salesforce CRM, prospecting tools, automation platforms, and other SaaS sales technologies.
• B2B/B2B2C Expertise: Experience navigating the complexities of B2B or B2B2C SaaS environments, with a focus on both Direct Sales and Partnerships.
• Creative Problem Solver: You see opportunities where others see obstacles and are always ready to rewrite the playbook.
• Action-Oriented: You’re agile, adaptable, and ready to roll up your sleeves to get the job done.
• Strategic Thinker: You focus on what really matters and make decisions that drive real impact.
• Communication Pro: Whether presenting to stakeholders or crafting a killer email, you know how to communicate with clarity and confidence