JOB DESCRIPTION

Job Title: Senior RevOps Programme Manager
Location: Basildon, Bristol or Leeds
Salary: £76,464 - £84,960
Hours : Full time
Working Pattern : Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices.

ABOUT THIS OPPORTUNITY:

Merchant Services is at the forefront of enabling businesses of all sizes to accept payments seamlessly, whether face-to-face, online, or over the phone. With growing demand for sophisticated payment solutions, the team has received substantial investment as part of the Group Strategic Review, underscoring its critical role in the Group’s future. This is an exciting time to join a dynamic environment where innovation and customer centricity drive everything we do.
We’re looking for a strategic and driven Senior RevOps Programme Manager to lead cross functional initiatives that fuel revenue growth and operational excellence across Sales, Marketing, and Customer Success. Reporting to the Director of Revenue Operations, you’ll kick off by growing our non-franchise customer base, designing new lead sources, building business cases, and delivering results at pace. As the business scales, so will your impact, with opportunities to shape and lead high priority programmes that make a real difference.

WHAT YOU’LL BE DOING:

• Lead Complex Programmes: Handle end-to-end RevOps initiatives, ensuring alignment with business goals and timelines across internal and external stakeholders.
• Drive Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Success, Finance, and Product teams to streamline processes and data.
• Optimise Revenue Workflows: Identify inefficiencies and implement scalable solutions to boost performance and efficiency.
• Deliver Insightful Reporting: Collaborate with analysts to define critical metrics, build dashboards, and provide actionable insights.
• Improve Tech Stack: Partner with Platform teams to Implement and optimise tools that support programme objectives and team efficiency.
• Lead Organisational Change: Champion adoption of new systems and processes through effective communication and training.