Senior Robotic Clinical Support Specialist

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor’s degree
• Demonstrable experience in clinical setting or capital equipment sales
• Operating Room knowledge or experience
• Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
• Experience in change management

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• Managing installation activities
• Working closely with Medtronic Field Service Engineers and hospital staff to prepare the operating room for the Medtronic robot
• Developing an inventory plan for robotic procedures
• Training hospital staff to clean and sterilize reusable robotic instruments
• Developing, coordinating, and executing surgeon and OR team training plans
• Delivering the Hugo RAS Customer Training Program
• Working with internal stakeholders to arrange proctored cases as needed
• Maintaining ongoing Hugo RAS system coaching and continuous improvement initiatives
• Tracking milestones to showcase the value delivered by the Hugo RAS program
• Raising awareness for robotic surgery in your account and broader territory
• Supporting clinical engagement in key opportunities
• Supporting technology adoption by attending non-Hugo RAS system cases with target surgeons
• Data management and reporting
• Delivering Quarterly Business Reviews