Senior Robotic Clinical Support Specialist at Medtronic
Wellington City, Wellington, New Zealand -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

06 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Change Management, Capital Equipment Sales

Industry

Information Technology/IT

Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

  • Bachelor’s degree
  • Demonstrable experience in clinical setting or capital equipment sales
  • Operating Room knowledge or experience
  • Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
  • Experience in change management
  • Willingness to travel depending on project needs; occasional weekend work as needed

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Responsibilities
  • Supporting product launch and installation activities
  • Working closely with Medtronic Field Service Engineers and hospital staff to support the robotic program
  • Working with RCS Manager to develop and maintain an inventory plan for robotic procedures
  • Training hospital staff to clean and sterilise reusable robotic instruments
  • Working with RCS manager to develop, coordinate, and execute surgeon and OR team training plans
  • Deliver the Hugo RAS Customer Training Program
  • Working with internal stakeholders to arrange proctored cases as needed
  • Maintaining ongoing Hugo RAS system coaching and continuous improvement initiatives
  • Tracking milestones to showcase the value delivered by the Hugo RAS program
  • Supporting the local team in raising awareness for robotic surgery in the hospital
  • Supporting clinical engagement in key opportunities
  • Supporting technology adoption by attending non-Hugo RAS system cases with target surgeons
  • Data management and reporting
  • Supporting the broader RST and core surgical teams in clinical engagement activities
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