Senior Room Attendant at Four Seasons Hotels Limited - Turkey

, , Seychelles -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Registration, Hospitality, Professionalism, Complaint Resolution, Inquiry Handling, Reservation Booking, Logbook Utilization, Email Communication, Voice Mail Management, Glitch System Utilization, First Aid, CPR, Checklist Compliance, Facility Maintenance, Equipment Repair

Industry

Hospitality

Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here. 1. Greet guests/members at entrance and properly register all hotel guests and guests of members. Offer amenities and orientation of the facility. Offer water and cold towels every 20 minutes. Offer to assist with equipment as necessary 50% 2. Shoe/Goggle Sign In/Out. 2% 3. Handle all member/guests interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with club or hotel services. 10% 4. Properly book all necessary reservations that pertain to necessary fitness services or activities i.e. spin class, personal training, and summer programming 5% 5. Appropriately utilize logbook, e-mails, voice mails, and glitch system as vehicles of communication to ensure members/guests satisfaction with all services provided in the fitness area. 3% 6. Ability to offer first aide or cpr as necessary 5% 7. Ensure compliance of daily, and opening/closing checklists by walking and ensuring all areas of fitness are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all fitness equipment and venues for the hotel guests and members. 25% Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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Responsibilities

Key duties involve greeting and registering guests, offering amenities, handling interactions with high professionalism, resolving complaints, and ensuring all fitness services and activities are properly booked. The role also requires maintaining cleanliness and ensuring the repair of all fitness equipment and venues.