Senior RPA Configuration Analyst at Careers @ MUFG Pension & Market Services

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Blue Prism, Power Automate, Power Bi, Alteryx, MS Access, Process Analysis, Automation Development, Process Improvement, Risk Management, Project Management, Business Requirements Gathering, UAT, Documentation, Agile, Scrum, DevOps

Industry

Financial Services

Description

Overview We are seeking an experienced Senior Automation Analyst to join our team, with a strong background in Blue Prism, Power Automate, Power Bi, Alteryx, MS Access and a minimum of 5 years of experience in analysing and improving business processes using automation and digital solutions. The successful candidate will be responsible for analysing business processes, identifying opportunities for automation, and developing and implementing automation solutions using Blue Prism, Power Automate, Power Bi and Alteryx. Key Accountabilities and main responsibilities Strategic Focus * Responsible and accountable for leading and driving process automations as part of the global continuous improvement program across the Retirement Solutions business operations. * Identify and evaluate potential business process improvements as part of overall strategy with a view to enhance productivity and profitability. Operational Management * Oversee and manage the program of work as defined to ensure the efficiencies are successfully deployed into production and meet operational readiness requirements. * Compile briefing information for the support of effectively running steering committees, working groups etc. * Identify and manage risks and dependencies and effectively manage these across internal departments as necessary. * Continuous improvement focus, with the ability to identify risk, cost efficiencies and business improvements. * Analyse business processes and identify opportunities for automation using Blue Prism and Power Automate. * Identify and redesign critical business processes to support exponential growth. * Develop and maintain automation solutions to automate business processes and workflows. * Develop and implement a project schedule to meet project objectives within an agreed time frame. * Develop and maintain documentation of automation solutions, including process flows, testing procedures, and deployment instructions. * Analyse business processes, identify automation opportunities, define RPA value proposition, reengineer process to improve automation potential and recommend RPA approach/strategy. * Develop Detail As-Is Process Description - PDD (Process Description Document), Detail To-Be. * Automated Process Description - SDD (Solution Design Document). * Conduct RPA High Level Assessments. * Develop RPA client architecture and solution proposal focusing on scalability and extensibility. * Provide outputs for weekly due diligence updates with the client. * Ongoing monitor of benefits realized as part of the delivery's and recommend optimizations to improve automation efficiencies. People Leadership * Maintain strong communication and liaison with key internal stakeholders (both Business and IT) to facilitate productive working relationships. * Build strong relationships and actively collaborate across functions to support the achievement of objectives. * Liaise with business executives and stakeholders to evaluate overall performance against targets and make necessary adjustments. * Collaborate across project team members and supporting activities such as test planning and working on UAT with the client. * Work with teams in the identification of the business requirements, functional design, process design (including the scenario design, flow mapping), prototyping, testing, training, defining support procedures. * Work with the client for requirement gathering & create requirement specification documents. * Work closely with development team to ensure requirements are accurately mapped and suitable for development. Governance & Risk * Identify risks at the earliest opportunity and implement mitigation strategies and appropriate solutions in line with a change control process. * Define performance measures that will determine the effectiveness of implemented strategies and identify areas for strategic improvement. * Implementing effective governance for project tracking and reporting to ensure timely and appropriate generation, collection, dissemination, storage, tracking reports and financial information. * Gain agreement to and monitoring of project schedules. * Ensure change control mechanisms are put in place to manage project schedules. * Prompt identification of issues, potential red flags and problem solving to protect project schedules and budgets. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience * Minimum 5 years of experience in analysing and improving business processes using automation solutions. * Certification in Blue Prism and Power Automate. * Strong understanding of Blue Prism and Power Automate and experience in developing automation solutions using these platforms. * A track record in and/or proven ability to work on the delivery of programs of works. * Experience working on BP7 and knowledge of a platform upgrade will be beneficial. * Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines. * Experience in designing and developing automation solutions to automate business processes and workflows. * Strong analytical and problem-solving skills, with the ability to troubleshoot and debug complex issues. * Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. * The overall experience of 6-10 years in business analysis and project management with minimum 4-6 years in RPA domain. * Experience of Requirements Capturing to support a Robotic Process Automation (RPA) implementation. * Proven exposure to User Acceptance Test Management. * Proven ability within Business Process Documentation Re-Design. * Attention to detail & have demonstrated capability problem solved & creating enhancement of business process. * Acting as a central point of knowledge & control for business processes, communicated with the developers & subject matter experts & business process owners to resolve any queries that arise during development & testing. * Experience with cloud-based automation platforms such as Azure. * Knowledge of DevOps practices. * Experience with Agile development methodologies and Scrum frameworks. * Strong background in project management lifecycle, consulting, and cross-group collaboration. * Strong understanding of agile metrics and processes. Personal Attributes * Strong presentation and excellent communication skills including written and verbal. * Ability to communicate clearly and effectively with colleagues and clients at all levels. * Ability to liaise with senior level stakeholder representatives in a rational and measured manner to communicate project progress, issues, risks and solutions. * Ability to control meetings and ensure the attendees are focussed on achieving the predefined objectives. * Exceptional executionary skills and capability - Enthusiastic, engaging and inspiring. * Ability to multitask and manage multiple engagements simultaneously in a globally distributed delivery setup. * Good communication (verbal & written), ability to produce clear accurate documentation & stake holder management skills. MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate. By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Responsibilities

The Senior Automation Analyst will lead and drive process automations within the global continuous improvement program, focusing on identifying and evaluating business process improvements to enhance productivity and profitability. Key duties include developing and implementing automation solutions using Blue Prism, Power Automate, Power Bi, and Alteryx, and managing the program of work to ensure successful deployment into production.