Senior Sales Account Coordinator at DSM

Milan, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Sales Support, Administration, Customer Service, Organizational Skills, Multitasking, Attention to Detail, Communication Skills, Proactive Mindset, SAP, CRM Systems, Microsoft Office Suite

Industry

Chemical Manufacturing

Description

Become a key player in our Sales team as a Sales Account Coordinator for our Taste Business. Support Account Managers with customer relationship management, handle key accounts, and ensure smooth communication with internal and external stakeholders. Dive into administrative tasks and help shape our success. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. Your key responsibilities Manage day to day client requests, including sampling and documentation; assist in scheduling client meetings and preparing client presentations Update customer portals for specific customers & distributors check on-going projects, create follow-up Action Reports, and follow up project progress generate pricing requests and prepare offers for customers add customer master data in SAP & other systems. Reporting and commercial Conditions Support We bring A firm belief that working together with our customers is the key to achieving great things; A culture that prioritizes safety and well-being, both physically and mentally. The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose; A flexible work environment that empowers people to take accountability for their work and own the outcome; An eagerness to be one team and learn from each other to bring progress to life and create a better future; Barrier-free communities where every employee is equally valued and respected - regardless of their background, beliefs, or identity. You bring A bachelor's degree in business, administration, or a related field (or equivalent work experience). Experience in sales support, administration, or customer service, preferably in the Pharma or B2B segment. Proficiency in tools like SAP, CRM systems, and Microsoft Office Suite. Strong organizational and multitasking skills with attention to detail and accuracy. Excellent communication skills, both written and spoken, in English (other languages are a plus). A proactive, customer-focused mindset with the ability to handle tasks independently and collaboratively. About dsm-firmenich At dsm-firmenich, we don't just meet expectations - we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future. Because real progress only happens when we go beyond, together. Inclusion, belonging and equal opportunity statement At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work. Agency statement We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.

Responsibilities

Manage day-to-day client requests, assist in scheduling meetings, and prepare client presentations. Update customer portals, generate pricing requests, and maintain project progress.