ABOUT US

At Rainbow, our mission is to create sustainable solutions that help preserve our planet. We transform waste and biodegradable materials into innovative products that make a real impact. Currently, our focus is on the forestry and landscaping industry, where our solutions protect more than 20 million trees annually. Our flagship product, the Rainbow Terra, was awarded both the UK Landscape and Forestry Award for Sustainability in 2024.

REQUIREMENTS:

· Experience: Minimum 3 years of sales administration or account management experience with a focus on customer service. A focus on export/import operations would be an advantage.
· Organisational Skills: Proactive and results-driven attitude, taking ownership of tasks and following through to ensure on-time delivery.
· Customs Expertise: Familiarity with export regulations and shipping processes is an advantage.
· Customer-Centric Approach: Committed to delivering exceptional customer experiences and exceeding customer expectations.
· Attention to Detail: Meticulous attention to detail to ensure accuracy and compliance in all export and import documentation.
· Communication Skills: Excellent verbal and written communication skills to facilitate effective communication with customers and internal stakeholders.
· Problem-Solving Skills: Proactive in addressing challenges, finding solutions, and making sound decisions.
If you’re an experienced Sales Administrator looking to make a meaningful impact in a sustainable, forward-thinking company, we’d love to hear from you!
Job Types: Full-time, Permanent
Work Location: In person
Reference ID: BM/3007250

ABOUT THE ROLE

As a Senior Sales Administrator, you will play a critical role in ensuring the efficient management and coordination of international and UK sales operations. You will be a key point of contact between the wider sales team, production, and warehouse departments, ensuring timely and accurate delivery of products to our valued customers.
Your proactive approach, attention to detail, and excellent communication skills will be instrumental in maintaining a high level of customer satisfaction and loyalty.
After a successful period of 12 months as a Senior Sales Administrator, the candidate will have the opportunity to be considered for training in the role of Office Manager. This career progression path will provide the Senior Sales Administrator with a chance to take on additional responsibilities and develop their leadership skills.